Understanding Job Satisfaction
Job satisfaction can be defined as the extent of positive feelings or attitudes that individuals have towards their jobs. When a person says that they have high job satisfaction, it means that they really like their job, feel good about it, and value their job dignity. — ANDREW BRIN
According to P. Robbins, job satisfaction is the amount of pleasure or contentment associated with a job. If you like your job intensely, you will experience high job satisfaction. Conversely, if you dislike your job intensely, you will experience job dissatisfaction.
World's Best Questionnaire on Job Satisfaction of Employees
Q1. From how many years have you been working with XYZ Company?
- a. 0-3 Years
- b. 3-5 Years
- c. 5 to 7 Years
- d. More than 7 Years
Q2. How is the working environment?
- a. Participative
- b. Autonomy
- c. Whimsical
- d. Red Tapism
Q3. Your work is according to your qualification and skills.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q4. Employees are satisfied with the top management.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q5. Working hours at XYZ Company are satisfactory.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q6. "Employees in the organization have the necessary authority to perform their duties effectively."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q7. "Organization organizes counseling programs for the employees regularly."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q8. "Employees in XYZ Company share experiences to help each other."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q9. "Employees get appreciation and rewards if the desired work/targets are accomplished."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q10. "Company has good career prospects for its employees."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q11. "Physical working conditions in the Company are satisfactory."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q12. "Top management involves employees in management decisions."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q13. "Welfare facilities provided to the employees by the organization are satisfactory."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q14. Which of the following factors motivates you the most?
- a. Salary Increase
- b. Promotion
- c. Leave
- d. Motivational talks
- e. Recognition
Q15. Your company recognizes and acknowledges your work.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q16. The company provides satisfactory salary according to the work.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q17. Rate your overall satisfaction with your job.
- a. Highly Satisfied
- b. Satisfied
- c. Average
- d. Dissatisfied
- e. Highly Dissatisfied
From India, Surat
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3Job satisfaction can be defined as the extent of positive feelings or attitudes that individuals have towards their jobs. When a person says that they have high job satisfaction, it means that they really like their job, feel good about it, and value their job dignity. — ANDREW BRIN
According to P. Robbins, job satisfaction is the amount of pleasure or contentment associated with a job. If you like your job intensely, you will experience high job satisfaction. Conversely, if you dislike your job intensely, you will experience job dissatisfaction.
World's Best Questionnaire on Job Satisfaction of Employees
Q1. From how many years have you been working with XYZ Company?
- a. 0-3 Years
- b. 3-5 Years
- c. 5 to 7 Years
- d. More than 7 Years
Q2. How is the working environment?
- a. Participative
- b. Autonomy
- c. Whimsical
- d. Red Tapism
Q3. Your work is according to your qualification and skills.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q4. Employees are satisfied with the top management.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q5. Working hours at XYZ Company are satisfactory.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q6. "Employees in the organization have the necessary authority to perform their duties effectively."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q7. "Organization organizes counseling programs for the employees regularly."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q8. "Employees in XYZ Company share experiences to help each other."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q9. "Employees get appreciation and rewards if the desired work/targets are accomplished."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q10. "Company has good career prospects for its employees."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q11. "Physical working conditions in the Company are satisfactory."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q12. "Top management involves employees in management decisions."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q13. "Welfare facilities provided to the employees by the organization are satisfactory."
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q14. Which of the following factors motivates you the most?
- a. Salary Increase
- b. Promotion
- c. Leave
- d. Motivational talks
- e. Recognition
Q15. Your company recognizes and acknowledges your work.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q16. The company provides satisfactory salary according to the work.
- a. Strongly Agree
- b. Agree
- c. Neutral
- d. Disagree
- e. Strongly Disagree
Q17. Rate your overall satisfaction with your job.
- a. Highly Satisfied
- b. Satisfied
- c. Average
- d. Dissatisfied
- e. Highly Dissatisfied
From India, Surat
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Questionnaire
Personal Information
A. Name of the respondent: ......................................
B. Age: ......................................
C. Marital status: ☑ Married ☑ Unmarried
D. Educational qualification: ......................................
E. Designation: ......................................
F. Department: ......................................
G. Length of service: ......................................
H. Nature of service: ☑ Temporary ☑ Permanent
I. Salary: ......................................
J. Type of family: ☑ Joint ☑ Nuclear
K. No. of family members: ......................................
L. No. of earning members: ......................................
Gender Equality
Q1. Based on your experience, do you feel men and women at EMRI are treated equally in the following areas? Please tick as appropriate.
- Men & Women treated equally
- Men treated less favorably
- Women treated less favorably
- Don't Know
- Recruitment & Selection
- Assessment
- Progression
- Professional Advice & Support
- Family-Friendly Policies
- Attendance Requirements
- Accommodation
- Recreational Facilities/Support
- Policies & Procedures (e.g., grievance & disciplinary policies)
- Availability of promotion opportunities
- Supervision
- Training and development
If you have indicated any areas where men and/or women are treated less favorably, please comment below:
__________________________________________________ __________________________________________________ __________________________________
Q2. Do you feel EMRI has a gender-inclusive culture?
- Yes
- No
- Don't Know
Q3 (a). Can you think of an occasion where you feel you were harassed or bullied due to your gender?
- Yes
- No
(If yes, please go to Q3b) (If no, please go to Q4)
(b). How did you resolve the issue? Please tick as appropriate.
- I dealt with the issue myself by approaching the person/group involved
- I reported the issue to the immediate superior
- I reported the issue to the Head of Department
- I reported the issue to HR manager
Other (please comment):
If no action was taken, please explain why below:
(c). Were you satisfied with the way your issue was handled and resolved?
- Yes
- No
Q4. What do you feel the EMRI should be doing to promote gender equality amongst employees?
__________________________________________________ __________________________________________________ _____________________________________
Maternity Leave
Question 1
Is Maternity rights at work an important issue for you?
- Yes
- No
- Not Sure
Question 2
Number of weeks as total maternity leave. Specify
Question 3
Maternity pay received
------------------------------------------------------------------------
Question 4
Do you think this is a sufficient rate of pay during maternity leave?
- Yes
- No
- Not sure
Question 5
What is your main reason for going back to work - if you are considering it or you have already returned to work?
- Financial
- Career development
- Time for yourself
- Flexible hours working around your family
- Other (Please state)
Question 6
If you have decided not to return to work, what is the main reason you decided not to return?
- Travel (to and from work or during work)
- Financial (childcare costs)
- Lack of flexible hours to work around your family
- Wanting to spend full time with your children
- Other (Please state) _________________________________________________
Question 7
What support would you have liked during your maternity leave?
- More information on maternity and flexible working rights
- More financial support during leave
- Coaching to prepare you for the transition in your role as a mother/career person
- Other (Please state)
Question 8
How confident are you that you can work family-friendly hours in your job to balance with your home commitments?
- Not very
- Quite
- Confident
- Very confident
Job Satisfaction Among Female Employees
Please tick the appropriate
☑ Supervision
1. My supervisor is quite competent in doing his job
2. My superior is not fair and supportive
3. My supervisor is unfair to me
4. My supervisor shows little interest in the feelings of female subordinates
5. I respect my supervisor
☑ Promotion
1. There is really too little chance for promotion on my job
2. Those who do well on the job stand a fair chance of being promoted
3. I believe I can move up in the company and earn more
4. I am satisfied with my chances for promotion
5. People get ahead as fast as they do in other places
☑ Conflicts Management
1. Conflicts are constructively/positively resolved in the organization
2. We are generally encouraged to resolve our conflicts rather than let them simmer
3. There are helpful ways of preventing conflicts from getting out of hand in this organization
☑ Training and Learning
1. I have received the training I need to do a good job
2. The training I receive is of high quality
3. I get the training I need to further develop my skills
☑ Relationship with colleagues
1. I can set my own pace of work
2. I enjoy working with my colleagues
3. The people I work with are friendly
☑ Financial Rewards and Career Development
1. Raises are acceptable
2. I am satisfied with the company's compensation program
3. There is an opportunity to work for this institution until I retire
Q. Has this questionnaire missed any important gender issues or topics? If so, what are they? Please comment below:
__________________________________________________ __________________________________________________ __________________________________
Q. SUGGESTIONS TO IMPROVE POLICIES FOR FEMALE EMPLOYEES
From India, Surat
Acknowledge(0)Amend(0)
Personal Information
A. Name of the respondent: ......................................
B. Age: ......................................
C. Marital status: ☑ Married ☑ Unmarried
D. Educational qualification: ......................................
E. Designation: ......................................
F. Department: ......................................
G. Length of service: ......................................
H. Nature of service: ☑ Temporary ☑ Permanent
I. Salary: ......................................
J. Type of family: ☑ Joint ☑ Nuclear
K. No. of family members: ......................................
L. No. of earning members: ......................................
Gender Equality
Q1. Based on your experience, do you feel men and women at EMRI are treated equally in the following areas? Please tick as appropriate.
- Men & Women treated equally
- Men treated less favorably
- Women treated less favorably
- Don't Know
- Recruitment & Selection
- Assessment
- Progression
- Professional Advice & Support
- Family-Friendly Policies
- Attendance Requirements
- Accommodation
- Recreational Facilities/Support
- Policies & Procedures (e.g., grievance & disciplinary policies)
- Availability of promotion opportunities
- Supervision
- Training and development
If you have indicated any areas where men and/or women are treated less favorably, please comment below:
__________________________________________________ __________________________________________________ __________________________________
Q2. Do you feel EMRI has a gender-inclusive culture?
- Yes
- No
- Don't Know
Q3 (a). Can you think of an occasion where you feel you were harassed or bullied due to your gender?
- Yes
- No
(If yes, please go to Q3b) (If no, please go to Q4)
(b). How did you resolve the issue? Please tick as appropriate.
- I dealt with the issue myself by approaching the person/group involved
- I reported the issue to the immediate superior
- I reported the issue to the Head of Department
- I reported the issue to HR manager
Other (please comment):
If no action was taken, please explain why below:
(c). Were you satisfied with the way your issue was handled and resolved?
- Yes
- No
Q4. What do you feel the EMRI should be doing to promote gender equality amongst employees?
__________________________________________________ __________________________________________________ _____________________________________
Maternity Leave
Question 1
Is Maternity rights at work an important issue for you?
- Yes
- No
- Not Sure
Question 2
Number of weeks as total maternity leave. Specify
Question 3
Maternity pay received
------------------------------------------------------------------------
Question 4
Do you think this is a sufficient rate of pay during maternity leave?
- Yes
- No
- Not sure
Question 5
What is your main reason for going back to work - if you are considering it or you have already returned to work?
- Financial
- Career development
- Time for yourself
- Flexible hours working around your family
- Other (Please state)
Question 6
If you have decided not to return to work, what is the main reason you decided not to return?
- Travel (to and from work or during work)
- Financial (childcare costs)
- Lack of flexible hours to work around your family
- Wanting to spend full time with your children
- Other (Please state) _________________________________________________
Question 7
What support would you have liked during your maternity leave?
- More information on maternity and flexible working rights
- More financial support during leave
- Coaching to prepare you for the transition in your role as a mother/career person
- Other (Please state)
Question 8
How confident are you that you can work family-friendly hours in your job to balance with your home commitments?
- Not very
- Quite
- Confident
- Very confident
Job Satisfaction Among Female Employees
Please tick the appropriate
☑ Supervision
1. My supervisor is quite competent in doing his job
2. My superior is not fair and supportive
3. My supervisor is unfair to me
4. My supervisor shows little interest in the feelings of female subordinates
5. I respect my supervisor
☑ Promotion
1. There is really too little chance for promotion on my job
2. Those who do well on the job stand a fair chance of being promoted
3. I believe I can move up in the company and earn more
4. I am satisfied with my chances for promotion
5. People get ahead as fast as they do in other places
☑ Conflicts Management
1. Conflicts are constructively/positively resolved in the organization
2. We are generally encouraged to resolve our conflicts rather than let them simmer
3. There are helpful ways of preventing conflicts from getting out of hand in this organization
☑ Training and Learning
1. I have received the training I need to do a good job
2. The training I receive is of high quality
3. I get the training I need to further develop my skills
☑ Relationship with colleagues
1. I can set my own pace of work
2. I enjoy working with my colleagues
3. The people I work with are friendly
☑ Financial Rewards and Career Development
1. Raises are acceptable
2. I am satisfied with the company's compensation program
3. There is an opportunity to work for this institution until I retire
Q. Has this questionnaire missed any important gender issues or topics? If so, what are they? Please comment below:
__________________________________________________ __________________________________________________ __________________________________
Q. SUGGESTIONS TO IMPROVE POLICIES FOR FEMALE EMPLOYEES
From India, Surat
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EMPLOYEE JOB SATISFACTION QUESTIONER.pdf
Employee Engagement Study.doc