This equation has been discussed in a book called 'Managing Performance, Managing People: Understanding and Improving Team Performance' by Anne Millership, Murray Ainsworth, and Neville Smith.
What I loved about this book was 'the performance equation':
[P = Rc times C times E times V. (Pf times Rw)]
where:
1. P = Performance (or productivity, proficiency, or however the organization describes the work effectiveness of a person or small group).
2. Rc = Role clarity (How well do people, singly and collectively, know what is expected of them?)
3. C = Competency (Do people have the knowledge and skills to do what is expected?)
4. E = Environment (Is the workplace -- the physical environment, the tools available, the group factors, the organizational structure/culture -- conducive to doing the things required?)
5. V = Values (Do people generally accept that what they’re asked to do, and what the organization does, is not wrong?)
6. Pf = Preference Fit (Are people generally in jobs they like?)
7. Rw = Reward (Are people rewarded appropriately with reference to their expectations, their performance, their individual motives, and their need for feedback?)
To read more: [Equation Defined](http://www.crmconsulting.com.au/PDFs/performance-equation.pdf)
Does this work for you?
From India, Mumbai
What I loved about this book was 'the performance equation':
[P = Rc times C times E times V. (Pf times Rw)]
where:
1. P = Performance (or productivity, proficiency, or however the organization describes the work effectiveness of a person or small group).
2. Rc = Role clarity (How well do people, singly and collectively, know what is expected of them?)
3. C = Competency (Do people have the knowledge and skills to do what is expected?)
4. E = Environment (Is the workplace -- the physical environment, the tools available, the group factors, the organizational structure/culture -- conducive to doing the things required?)
5. V = Values (Do people generally accept that what they’re asked to do, and what the organization does, is not wrong?)
6. Pf = Preference Fit (Are people generally in jobs they like?)
7. Rw = Reward (Are people rewarded appropriately with reference to their expectations, their performance, their individual motives, and their need for feedback?)
To read more: [Equation Defined](http://www.crmconsulting.com.au/PDFs/performance-equation.pdf)
Does this work for you?
From India, Mumbai
Dear Ms. (Cite Contribution),
Although it sounds interesting to me as well, I would appreciate it if you could demonstrate the PERFORMANCE EQUATION using some values. I want to feel its impact in a REAL-TIME SCENARIO. Based on its impact, we can recommend it to many. Can we try it in a practical mode? It's only a request.
With profound regards
From India, Chennai
Although it sounds interesting to me as well, I would appreciate it if you could demonstrate the PERFORMANCE EQUATION using some values. I want to feel its impact in a REAL-TIME SCENARIO. Based on its impact, we can recommend it to many. Can we try it in a practical mode? It's only a request.
With profound regards
From India, Chennai
Greetings,
Let's try it. Here, we would drill into each area and allocate a score to it. Let the range be 1-5, with 1 being the lowest and 5 being the highest. Let's see if it works:
Rc = Role Clarity
- How well do people work individually?
- How well do people work collectively?
- Do they know what is expected of them?
C = Competency
- Do people have the knowledge and skills to do what is expected?
E = Environment
- Is the workplace conducive to performing the required tasks?
The physical environment
1. The office infrastructure
2. Safety measures
The tools available
1. Machines required
2. Software
The group factors
1. Team support
2. Cross-learning
3. Peer-to-peer information sharing
The organizational structure/culture
1. Openness to trying out new ideas
2. Nurturing talents through supportive behaviors
3. Flexibility to adapt to challenges
V = Values
- Do people generally accept what they are asked to do?
- Is what the organization does considered right?
Pf = Preference Fit
- Are people generally in jobs they like?
Rw = Reward
- Are people rewarded appropriately concerning their expectations, performance, individual motives, and need for feedback?
Regards,
(Cite Contribution)
From India, Mumbai
Let's try it. Here, we would drill into each area and allocate a score to it. Let the range be 1-5, with 1 being the lowest and 5 being the highest. Let's see if it works:
Rc = Role Clarity
- How well do people work individually?
- How well do people work collectively?
- Do they know what is expected of them?
C = Competency
- Do people have the knowledge and skills to do what is expected?
E = Environment
- Is the workplace conducive to performing the required tasks?
The physical environment
1. The office infrastructure
2. Safety measures
The tools available
1. Machines required
2. Software
The group factors
1. Team support
2. Cross-learning
3. Peer-to-peer information sharing
The organizational structure/culture
1. Openness to trying out new ideas
2. Nurturing talents through supportive behaviors
3. Flexibility to adapt to challenges
V = Values
- Do people generally accept what they are asked to do?
- Is what the organization does considered right?
Pf = Preference Fit
- Are people generally in jobs they like?
Rw = Reward
- Are people rewarded appropriately concerning their expectations, performance, individual motives, and need for feedback?
Regards,
(Cite Contribution)
From India, Mumbai
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