A nice attachment which explains how to manage Difficult Conversations at Work.
From India, Bangalore
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482From India, Bangalore
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Managing Crucial Conversations at Work
Managing crucial conversations at work is a skill that must be learned through practice. When one is not equipped with this skill, they tend to enter a primitive fight-or-flight mode, which means either remaining silent and missing out on an opportunity or becoming aggressive and worsening the situation. However, with this skill at hand, it can be turned into a win-win situation.
I am attaching an article of mine recently published on "Steering the Tough Talk." I would be glad to have your comments/feedback.
Regards,
Bharath G
From India, Madras
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Managing crucial conversations at work is a skill that must be learned through practice. When one is not equipped with this skill, they tend to enter a primitive fight-or-flight mode, which means either remaining silent and missing out on an opportunity or becoming aggressive and worsening the situation. However, with this skill at hand, it can be turned into a win-win situation.
I am attaching an article of mine recently published on "Steering the Tough Talk." I would be glad to have your comments/feedback.
Regards,
Bharath G
From India, Madras
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