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Hi Friends, here is a case study that requires you to look at leadership as a process taking place between the Leader and the Follower. The case study complements my presentation attached here. I would love to receive your responses to the questions in the case study.
From India, Delhi
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Based on LMX Theory, what observations would you make about Sandhya's leadership at Hi-Media?

In the context of Leader-Member Exchange (LMX) Theory, it is evident that Sandhya's leadership at Hi-Media is displaying characteristics of creating in-groups and out-groups among her subordinates. Anurag's team seems to be in the in-group, receiving preferential treatment and resources, while Gauri, Manav, and Supriya's teams are perceived to be in the out-group, feeling undervalued and neglected by Sandhya. This differential treatment can lead to issues of favoritism and potentially impact team dynamics and overall morale within the creative department.

In what ways is Sandhya's leadership with the four groups productive or counterproductive to the overall goals of the company?

Sandhya's leadership approach, which seems to favor Anurag's team over the others, can be counterproductive to the overall goals of the company. While it may result in exceptional performance from Anurag's team in the short term, it could create resentment and demotivation among the other teams. This favoritism may lead to decreased collaboration, innovation, and overall team performance, ultimately affecting the agency's ability to deliver consistently high-quality work across all accounts.

Do you think Sandhya should change her approach toward the associate directors? If so, what should she do differently?

Sandhya should consider revising her leadership approach to ensure fairness and equal opportunities for all associate directors and their teams. To address the current imbalance, she could implement the following strategies:
- Conduct regular team performance reviews to provide constructive feedback and recognition based on merit.
- Rotate resources and assignments equitably among the teams to foster a sense of inclusivity and equal opportunity.
- Encourage open communication and transparency to address any perceptions of favoritism and promote a more cohesive team environment.
- Invest in team-building activities to strengthen relationships and collaboration across all account teams.

Where would you place the quality of LMX occurring between Sandhya and her different subordinates?

The quality of Leader-Member Exchange (LMX) between Sandhya and her subordinates varies among the different account teams. While Anurag's team appears to have a high-quality exchange characterized by trust, mutual respect, and open communication, Gauri, Manav, and Supriya's teams seem to experience lower-quality exchanges marked by feelings of undervaluation and exclusion. Improving the LMX quality across all teams is crucial for fostering a positive work environment, enhancing employee engagement, and ultimately driving organizational success.

From India, Gurugram
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