Gautam Shastry
6

Rahul,

All you have to do is give good hygenic food in hygenic enviornment, standardised as per the taste of people eating over there and in proper quantity. (Value for money). Don't overdo also, because the more you give the more they ask. You will have to look after your budget. How much the management is ready to spend on the welfare of the people? Have proper portion control. Maintain proper personal and general hygine. Make them aware about the health issues in long term and discourage unhealthy food. i.e. too much of fried items etc. Keep workers happy as far as food is concerned. The management and the workers will be happy.

Don't think that by doing this there will be no problems, there are always idiots everywhere but if it is a genuine problem, please solve it as soon as possible. Don't try to get popular by giving them everything they ask if you feel its not healthy or withing your means. Control wastage. I am talking from my experience of 20 years in Industrial companies.

Feel free to contact me at

Gautam shastry (Dean, Jindal School of Hotel Management)

From India, Visnagar
M.J.SUBRAMANYAM
24

Hi Rahul,
I see that Mr. Amit T and Mr. Saikumar have given useful, practical answers to you. As far food is concerned, all are equal, including the G. M. of the company. Better call a meeting of the workers and try to find out what is the root cause, why they are not satisfied with food, its quality, etc. Only on knowing you can take steps to improve the facilities in the canteen. Likewise, a meeting of staff can also be held to know their point of view. Be like a Court judge, hear both sides and then based on their proof, support, evidence, etc take a judious and wise decision. Since it pertains to food and facilities to be provided in the canteen, be fair to both sides, and be impartial.
M.J. SUBRAMANYAM, BANGALORE

From India, Bangalore
Meenu singh-Lanco
dear Rahul
The First thing you make proper sitting arrangement for the staff and ventilation also secondly arrange one person from admin , he will check all the food quality and hygiene. Plates and spoons must be neatly wash and clean.
What are water facility there glasses must be good , n one more thing people who are serving the food to the employee must wear cab and gloves.
Maintain one register and invite the employee's feed back for the food and other arrangements.
So these are some important points you have to apply in your cafeteria.
Best regards,
Meenu

From India, Gurgaon
aaryesdee
Dear Rahul'
I'm from this Industry and have vast experience in managing several large Industrial canteens. Please be specific in your complaints. Address your problems to your HR department. They need to initiate appropriate action.
Is the canteen run by inhouse/own department or out sourced?. Is the food subsidized by the company or payable employees?. Whats the food rate applicable in your canteen?.
I'm sure, the facilities get improved once management attention is drawn.
Regards
R S Dev. MIH

From United Arab Emirates, Abu Dhabi
hradminemipl
2

dear rahul,
first check the system of your organization for cafetaria.
one thing which you can do hire a contractual dhaba which will prepare food as per your daily count of workers, with the different menu for different days.
regards
PD

From India, Delhi
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