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sumith6373
Dear Seniors, Please help me to prepare a mission of atraining department. Regards, Jacky
From United Arab Emirates, Dubai
kenn_etix
20

Hi Jacky,

A mission statement defines in a paragraph or so any entity's reason for existence. It embodies its philosophies, goals, ambitions and mores.

You may choose to follow this method

1) Gather your team and ask them what do they think of the Training Department (currently) (descriptive rather than functional, e.g. motivating, time wasters, objective, business friendly, detached etc)
2) Gather all stakeholders (other dept heads) and ask them what they think (descriptive)(Read more on Kurt Levin's Mirror Imaging method)
3) The same meetings ask them what should the Training Dept be (remember it is not what it should be doing but what should it be) you can give the following e.g. When you describe a person you do not describe his/her profession but how the person behaves and what is his/her characteristics, so here you try and envision the characteristics and the behaviors that the Training Department should predominantly possess.
4)Now that you have gathered four different data from 2 different sources, Find out what you as a training dept needs to be doing (large activities, strategies e.g. aligning to business, contributing to bottom line etc) in-order to fill the gap between current and future descriptors
5) Now all you have to do is add the future descriptors (adjectives, behaviours) with the activities (actions) and that becomes your Mission statement.
6) Out of this you can also define your Vision and hence your objectives for the year (remember to add measurables and accountabilities when you do this)

Or you can follow this method

1. Develop your team mission statement by identifying:

Stakeholders - Those people who are directly affected by the Department's successes and failures. Stakeholders could be employees, internal customers, organizational customers, external customers.
Products and Services - Items that your deaprtment produces/services for its internal customers. Products and services might include consulting, training, products or services for individual use, products or services for business use.
Value Added - The key advantage your deaprtment provides to the org.
Why would another department/employees come to your team for service? What makes your team special?


2. Construct A First Draft

The [your team name] meets the [your products and services] needs of [stakeholders] by [value added].

3. Refine the Team Mission Statement

Is it too wordy? Is it brief and to the point? Will team members remember it? Would it make sense to your stakeholders? Is it a true mission statement and not a goal? Does it inspire your team? Does it describe your team focus and effort? Is it unique?
4. Make It Visible

Post the mission statement for easy review by all team members and customers.

5. Follow it!

This step will be easy if you've involved your entire team in the process. Use it as a guide for everything the team does. Bounce team goals and activities against it to ensure you are doing the right thing.

Regards

Kenneth Lewis

From India, Mumbai
kenn_etix
20

Hi Jacky,

A mission statement defines in a paragraph or so any entity's reason for existence. It embodies its philosophies, goals, ambitions and mores.

You may choose to follow this method

1) Gather your team and ask them what do they think of the Training Department (currently) (descriptive rather than functional, e.g. motivating, time wasters, objective, business friendly, detached etc)

2) Gather all stakeholders (other dept heads) and ask them what they think (descriptive)(Read more on Kurt Levin's Mirror Imaging method)

3) The same meetings ask them what should the Training Dept be (remember it is not what it should be doing but what should it be) you can give the following e.g. When you describe a person you do not describe his/her profession but how the person behaves and what is his/her characteristics, so here you try and envision the characteristics and the behaviors that the Training Department should predominantly possess.

4)Now that you have gathered four different data from 2 different sources, Find out what you as a training dept needs to be doing (large activities, strategies e.g. aligning to business, contributing to bottom line etc) in-order to fill the gap between current and future descriptors

5) Now all you have to do is add the future descriptors (adjectives, behaviours) with the activities (actions) and that becomes your Mission statement.

6) Out of this you can also define your Vision and hence your objectives for the year (remember to add measurables and accountabilities when you do this)

Or you can follow this method

1. Develop your team mission statement by identifying:

Stakeholders - Those people who are directly affected by the Department's successes and failures. Stakeholders could be employees, internal customers, organizational customers, external customers.

Products and Services - Items that your deaprtment produces/services for its internal customers. Products and services might include consulting, training, products or services for individual use, products or services for business use.

Value Added - The key advantage your deaprtment provides to the org.

Why would another department/employees come to your team for service? What makes your team special?



2. Construct A First Draft

The [your team name] meets the [your products and services] needs of [stakeholders] by [value added].

3. Refine the Team Mission Statement

Is it too wordy? Is it brief and to the point? Will team members remember it? Would it make sense to your stakeholders? Is it a true mission statement and not a goal? Does it inspire your team? Does it describe your team focus and effort? Is it unique?

4. Make It Visible

Post the mission statement for easy review by all team members and customers.

5. Follow it!

This step will be easy if you've involved your entire team in the process. Use it as a guide for everything the team does. Bounce team goals and activities against it to ensure you are doing the right thing.

Some examples are as follows

1) We provide quality Training & Development services to develop, motivate and retain a diverse workforce within a supportive work environment. We do this with an emphasis on internal customer service based on consultation and communication with the all employees, stakeholders and vendors.

2) Helping to give the employees the skills they need to help our clients drive sales and build long term value for their product and service brands.

3) Our mission is to ensure that all training or developmental activity we undertake will have a positive impact on the future performance of our businesses. We will provide inspiring training that motivates individuals to achieve their full potential thereby helping achieve our business goals.

I also suggest you give your Training Department a suitable name for e.g. Workplace Learning Team, Employee Developers, Talent Incubators etc.

For more info read this : <link outdated-removed> ( Search On Cite | Search On Google )

Regards

Kenneth Lewis

Corporate Learning Strategist

FYMC Pvt. Ltd.

9820160888

From India, Mumbai
poison1979
1

Kenneth, can you tell me why should a training department develop mission & goals? Why should these goals be tied into the organization’s strategic objectives?
From India, Ahmadabad
safiimpex
Dear Concern, please help me in defining the vision and mission of training department of a nutrition sales company. Regards Dr.Ayesha Assistant Training Manager
From Pakistan, Lahore
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