hi, i am working as a csa in serco global solution pvt ltd , its a bpo they are taking work from the employees 21days continuously without giving off. what is the solution for it
From India, Bangalore
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From India, Bangalore
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BPOs are registered under the State Shops and Commercial Establishment Act. For every state, the law specifies the working hours, shift time, holidays, etc.
The working hours are excessive if you consider the Bombay Shops and Establishment Act. 48 hours per week is the maximum for normal working. Provision for overtime is also included.
From India, Pune
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3180The working hours are excessive if you consider the Bombay Shops and Establishment Act. 48 hours per week is the maximum for normal working. Provision for overtime is also included.
From India, Pune
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BPO-Long working hours-Issues and latest trends.doc