I am heading the HR department for a conglomerate and in the midst of developing SLAs within the HR and HR to business. Can anyone give me some pointers to use as SLAs in the aspects of - Recruitment, C&B, PMS, Training, and any other aspect of HR.
From Sri Lanka, Dehiwela
Acknowledge(0)
Amend(0)
From Sri Lanka, Dehiwela
Acknowledge(0)Amend(0)
Recruitment
- Lead time reduction
- Cost reduction
- Clarity of sub-processes in onboarding (based on the evaluation after onboarding)
- Replacement of consultants with portals
- Availability of 95% of projected manpower at any given point in time
C&B
- Clarity of structure
- Operative-variable and deferred pay packages
- Workable retention and joining bonus designs
- Reduction in the number of grievances related to payroll and tax
PMS
- Level of bias-proofing the evaluation methods
- Transparency of goal-setting process
- Review of immediate appraiser's review
- Scope for disagreement on KRA
- Scope for modification of goals
- Extent to which the system can be free from recency, halo, and other effects
Training
- Number of hours of learning per person per annum
- Impact evaluation of learning
- Skill level improvement in the case of OJT
- Change in the overall skill matrix as a result of the training
From Singapore, Singapore
Acknowledge(1)Amend(0)
31- Lead time reduction
- Cost reduction
- Clarity of sub-processes in onboarding (based on the evaluation after onboarding)
- Replacement of consultants with portals
- Availability of 95% of projected manpower at any given point in time
C&B
- Clarity of structure
- Operative-variable and deferred pay packages
- Workable retention and joining bonus designs
- Reduction in the number of grievances related to payroll and tax
PMS
- Level of bias-proofing the evaluation methods
- Transparency of goal-setting process
- Review of immediate appraiser's review
- Scope for disagreement on KRA
- Scope for modification of goals
- Extent to which the system can be free from recency, halo, and other effects
Training
- Number of hours of learning per person per annum
- Impact evaluation of learning
- Skill level improvement in the case of OJT
- Change in the overall skill matrix as a result of the training
From Singapore, Singapore
Acknowledge(1)Amend(0)CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
Future of HR Metrics.ppt
Hr metrics.doc