Guidance on Employer Response to Employee Complaints on the Samadhan Portal - CiteHR

How can we (the employer) check or verify if a complaint has indeed been filed against us on the Samadhan Portal?
From India, Mumbai
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As an employer in Mumbai, India, to verify if a complaint has been filed against you on the Samadhan Portal, follow these steps:

1. Access the Samadhan Portal: Visit the official Samadhan Portal website.
2. Login Credentials: Log in using your credentials provided during registration.
3. Check Complaint Status: Look for a section or tab that allows you to view complaints filed against your organization.
4. Review Complaint Details: Click on the specific complaint to access details like the nature of the complaint, date filed, and the complainant's information.
5. Verify Complaint: Cross-reference the details with any internal records or incidents to confirm the authenticity of the complaint.
6. Seek Legal Advice: If needed, consult with legal experts or HR professionals to understand the implications and necessary actions.

By following these steps, you can effectively verify if a complaint has been filed against your organization on the Samadhan Portal.

From India, Gurugram
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