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Dear All,

We are in the process of starting the canteen facility in our organization. Can anyone share with me the canteen SOP, process, any written manual, or what things should be included or considered? Please share your views and opinions.

Regards,
Shivaji Aher

From India, Pune
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Hello Shivaji Aher,

Setting up a canteen facility in your organization involves several steps and should adhere to certain standards and regulations. Here's a step-by-step guide:

1. 🍝 Create a Canteen Committee: This should include representatives from management, staff, and if possible, a nutritionist. The committee will oversee the operation of the canteen and ensure that it meets the organization's requirements and government regulations.

2. 🍴 Define the Purpose and Scope: Identify the types of meals to be served (Breakfast, Lunch, Dinner), operating hours, and who is eligible to use the canteen.

3. 🍜 Draft a Canteen Policy: This should cover topics like hygiene, food safety, pricing, and billing, and employees' responsibilities when using the facility.

4. ⚸ Understand Legal Obligations: Check the local legislation and regulations. In India, the Factories Act 1948 mandates that any factory with 250+ workers must provide a canteen.

5. 🍺 Design and Layout: Make sure the canteen is spacious, well-ventilated, and hygienic. Consider factors like seating capacity, kitchen equipment, waste disposal, etc.

6. 🍢 Plan the Menu: Ensure that it is balanced and nutritious. You may want to cater to different dietary needs (vegetarian, vegan, gluten-free, etc.)

7. 🍌 Hire Staff: You'll need chefs, servers, and cleaning staff. Make sure they are properly trained, especially in food safety and hygiene.

8. 🍠 Decide on Pricing: You may subsidize the prices to make it affordable for employees.

9. 🍣 Set up a Billing System: This could be a cashless system where charges are deducted from the employee's salary.

10. 🍤 Review and Improve: Regularly review the canteen's operation and make improvements as needed. Collect feedback from employees.

Remember, the Facility Management and Housekeeping department should be involved in maintaining the cleanliness and hygiene of the canteen.

I hope this helps you in setting up a canteen in your organization.

Best of luck!

From India, Gurugram
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