Developing a Competitive Culture in Operation Teams
I want to develop a competitive culture among my operation teams (3 teams), but I want to implement it with exact performance. For example:
1. Late coming - if an employee comes late to the office, for every late arrival, he or she receives (-1) point.
2. Client Handling - if an employee handles extra clients beyond the set limit, he gets (5) points; otherwise, he does not.
After a month, we calculate the points and declare the winner.
Suggestions for Measurable Points
Please suggest some other relevant points that are easily measurable and can help avoid bias in the program.
Prize Options
Also, please advise on whether we should offer a monetary prize or a non-monetary prize to the winner.
From India, New Delhi
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I want to develop a competitive culture among my operation teams (3 teams), but I want to implement it with exact performance. For example:
1. Late coming - if an employee comes late to the office, for every late arrival, he or she receives (-1) point.
2. Client Handling - if an employee handles extra clients beyond the set limit, he gets (5) points; otherwise, he does not.
After a month, we calculate the points and declare the winner.
Suggestions for Measurable Points
Please suggest some other relevant points that are easily measurable and can help avoid bias in the program.
Prize Options
Also, please advise on whether we should offer a monetary prize or a non-monetary prize to the winner.
From India, New Delhi
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Making/Drafting incentive scheme is very but how are you planning to incentivize it because if it not incentivized properly then you will certainly not get the expected results.
From India, Pune
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470From India, Pune
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Concerns About Late-Coming Scheme
Your intended scheme for late-coming may encourage more regular and habitual late-coming and increase incidents of misconduct. Latecomers might interpret it as less effective management because arriving late to duty is an act of misconduct punishable according to service rules or standing orders, as applicable.
Our Honorable Supreme Court summarized acts of misconduct, inter alia, as "Any act unworthy of employment." Diluting discipline never helped.
Kritarth Team of HR Systems Makers
19 Feb 2019
From India, Delhi
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Your intended scheme for late-coming may encourage more regular and habitual late-coming and increase incidents of misconduct. Latecomers might interpret it as less effective management because arriving late to duty is an act of misconduct punishable according to service rules or standing orders, as applicable.
Our Honorable Supreme Court summarized acts of misconduct, inter alia, as "Any act unworthy of employment." Diluting discipline never helped.
Kritarth Team of HR Systems Makers
19 Feb 2019
From India, Delhi
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Five Courage Factors for Team Performance.pdf