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A brief introduction to “5-S”:

The “5-S” practice is a well-recognised methodology used by the Japanese to improve the work environment. A well-recognised methodology to improve work environment, the concept is fast catching up in many western countries. It has now evolved into a formal technique, which the Japanese believe is useful not just for improving the physical environment, but also for improving Total Quality Management (TQM) processes as well. Many everyday problems could be solved through adoption of this practice. It is also seen that many companies have included a few aspects of the “5-S” in their routine processes without being aware of its existence as a formal technique. In fact, the “5-S” can be applied to activities in all walks of life.

What does “5-S” stand for?

The term “5-S” represents five words in Japanese namely, Seiri, Seiton, Seiso, Seiketsu and Shitsuke. The English equivalents for these are Structurise, Systemise, Sanitise, Standardise and Self-Discipline. In other words, these “5-S” terms mean Organisation, Neatness, Cleaning, Standardisation and Discipline.



Organisation (Seiri)

Organisation is about sorting items (like tools, parts and materials), which are essential for a job from those that are not. Efforts should be made to select only the vital few and place them at convenient locations. The essence of organisation is defined by:

Discard unwanted things

Organise the storage of parts, files and other items

Deal with the causes of defects, noise and leaks

Treat defects, leaks and breakages

Aim for the policy of “one is best” ---one-location file, one-stop service for customers etc.,

Neatness (Seiton)

Neatness determines the rate at which things can be located or placed. It eliminates the time wasted in locating and placing things in an organisation. In simple terms, it emphasises on:

Clearly designated names and places

Functional placement of parts, tools and materials

Quick (30-second) and easy retrieval of documents, parts and tools

Neat and easy-to-read notice boards (with special attention to removal of old and obsolete boards)

Filing standards and controls

Zoning and placement marks

Arrangement for first-in, first out

Cleaning (Seiso)

In any organisation, cleaning involves delegating individual areas of responsibility. Every individual should be thoroughly aware of his duties and responsibilities. In doing this, it is important that all assignments be absolutely clear and that there are no undefined, unallocated, or grey areas. This can be done by:

Assigning individual cleaning responsibilities

Adopting simple methods for cleaning and inspection

Regular cleaning activities

Cleaning even the less-noticed places

Standardisation (Seiketsu)

This emphasises strict and continual maintenance of organisation, cleanliness and neatness. It includes personal and environmental cleanliness. It also implies standardising the principles of “5-S” practice. By maintaining standardised conditions using visual management, employees are motivated to act fast in any circumstance. This necessitates:

Certification of inspections using labels, tags, etc.,

“Danger” warning marks and signs

Colour coding of files, pipes and containers

Responsibility labels

Preventing noise and vibrations

Directional markings on pipes and gangways

Discipline (Shitsuke)

Discipline involves instilling the ability of doing things as per the defined rules and regulations. This helps in building good habits like framing and following rules. Discipline, an integral part of industrial safety emphasises on:

Following safety rules

Wearing safety helmets, gloves, shoes while at work

Executing individual responsibilities

Good communication practices

Practicing dealing with emergencies

Checking and following “5-S” practices always

Many successful organisations found that by developing a high quality work environment and instilling discipline in the form of procedures and work instructions, the employees devoted more energy and time to achieve results. The ‘5-S practice' has now become a highly appreciated technique in business, which not only helps to impress the customers but also to establish effective quality processes for good services and products.


From India, Coimbatore
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Dear Peer Sahab,

Have you changed jobs or are you still working at your last organization? Your contributions are really appreciable. Could you please update me a bit on the difference between the balanced scorecard and performance management report? If you have any information on this, kindly email me at vikashwc@gmail.com.

Regards,
Vikas Vasisht

From India, New Delhi
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Dear Sir,

This is good information. I am working in the pharma industry. Sir, can we implement Six Sigma in HR? Also, my organization is working on EMS. Therefore, other departments are asking for training on environmental issues such as global warming, ozone depletion, waste reduction, energy conservation, water conservation, emergency preparedness, etc. If you have training material, please send it to me for both Six Sigma and EMS.

Regards,
Girish

From India, Mumbai
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Dear Girish,

What exactly do you need? Both Six Sigma and EMS are highly technical subjects. You will not be able to train others unless you have a grip on the subject matter. Ideally, you must look for proper trainers. However, I will provide a few slides on EMS global issues for your knowledge, which are easily understood.

If you need more specific information, please contact me at .

Thank you.

From United Arab Emirates, Dubai
Attached Files (Download Requires Membership)
File Type: ppt ems_awareness_152.ppt (600.5 KB, 458 views)

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Dear Nandish Sheregar,

This is very good information. Thanks a lot for such good information. In the last organization, I have worked with MR for ISO 9001:2000. So this organization also selected me as one of the coordinators for ISO 14001. They considered one positive point as I have started my career in the technical field (R&D).

If you have a sample NC for EMS, then please send it to me because I have to give training to "internal Auditors." If you have any material, then please send it to me. I'll remain very thankful to you.

Regards,
Girish

From India, Mumbai
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Dear Girish,

The three important elements of EMS are:

1. Understanding the legal requirements and complying with them. I had earlier posted a PPT file on that on this site.

2. From the processes, you identify the significant aspects through aspect-impact analysis.

3. Setting objectives and targets to address the significant aspects.

Unless you pick a team of internal auditors who are conversant with the above, the audit will not be effective. I hope your company is already certified for ISO 9001. I advise you to use the same format for raising the non-conformities, with which they are familiar. The concept of all such forms is there. You must address the problems relating to clauses or procedures, root cause, corrective, and preventive actions.

You can email me your current format. If you still want a format from me, let me know, and I will email it to you.

By the way, at what stage of EMS are you in? Please feel free to ask me more.

Nandish

From United Arab Emirates, Dubai
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