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Hi all, Pleased to attach interesting Story as ppt. I used during Customer Relation training. Regards vipul
From India, Mumbai
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File Type: ppt crm_-_story_621.ppt (817.5 KB, 1686 views)

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dear friend, very effective ppt. It shows wht rapport building with customer is and wht it can achieve. thanks, i’ll and use it in my training. vini
From India, Mumbai
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Hi dear friend,

I am an MBA student. I have a winter project on conducting training on the topic "Building Strong Customer Relationships" in a service company. I am a fresher. Can you help me out in any way on this topic? Basically, what all should I include in the module?

From India, Thana
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Hi Anand,

Recently, I attended a training programme on Customer Service. The facilitator of the programme was Mr. Dinesh Divekar. Instead of just skimming the surface of the subject, he delved into the root causes of customer complaints and provided valuable tips on how to turn customer complaints into compliments.

If you are considering training your staff on customer service, I highly recommend him as a facilitator. His contact number is 9900155394.

Best regards

From India, Bangalore
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