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PF Claim Rejection Status on EPF Website

The status of my PF claim on the EPF website indicates the following:

"Claim ID: GNGGN150500012827
Status: Claim Form 19 for PF Settlement AGAINST Member Account No (GNGGN00317310000000422) has been rejected. The rejection letter is under dispatch/dispatched to the address in your claim form.
Reason for rejection: The reason for rejection is not available in the database. You may please contact RO/SRO GURGAON for further details.

Claim ID: GNGGN150500012829
Status: Claim Form 10C for Withdrawal Benefit AGAINST Member Account No (GNGGN00317310000000422) has been rejected. The rejection letter is under dispatch/dispatched to the address in your claim."

It has been a month since the status has been this way, and I haven't received any rejection letter from the EPF office. Can anyone suggest what I need to do next to sort this out? Any kind of helpful advice will be appreciated. Thank you very much in advance.

Regards,
Sushmit Roy Chowdhury

From India, Hyderabad
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the start date and sent to PF office and PF office had a different start date and they let us know only after a month. Now we got the start date corrected in PF office.

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