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Team, am planning for a nesting plan phase for new joiners in a bpo industry, it would be of great help if someone could share the nesting plan currently practising in their organisation.
From India, Chennai
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First and foremost, I guess you need to build a NEST. I hope you have your spouse with you to help you. Ha ha ha... Just kidding. Jokes apart.

Quick Essentials for New Joiners

Few quickies, which usually all have, are:
- Joining Formalities
- Employee Handbook, etc.
- Most importantly, ask yourself what you really wanted to know when you joined and it was not there. Have them all included. You too are an employee.

Additional Suggestions for a Nesting Plan

- Have the current organization chart also included in a PowerPoint with pictures of all key personnel.
- Have KRA/KPI discussed with joiners along with their TL/HR. The idea is to let them know what is expected.
- Outline a career growth plan and how they can achieve it. (If you don't have one, you know what to do).
- Arrange a high tea with Key Management Leaders. Choose leaders who will add that "spirit of enthusiasm in new joiners."
- Organize an observation day on the floor for both ops/Quality on a rotational basis. Role sharing would be great if your HR/Ops have the plan.

Regards,
Ukmitra

From Saudi Arabia, Riyadh
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