Help Needed: Creating a Hospital Questionnaire
Can anyone help me in creating a questionnaire to find out the following:
1. Challenges faced by patients in the hospital.
2. Problem areas in the hospitals by talking to its employees.
3. Questionnaire for the management.
Thanks,
Richa
From India, Delhi
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1Can anyone help me in creating a questionnaire to find out the following:
1. Challenges faced by patients in the hospital.
2. Problem areas in the hospitals by talking to its employees.
3. Questionnaire for the management.
Thanks,
Richa
From India, Delhi
Acknowledge(1)Amend(0)
I think it's about your summer training topic. For the questionnaire, here are types of questions you can include:
Challenges Faced by Patients:
1. Do you find taking appointments and proceeding with your visit as per the allotted time in an organized way?
2. How do you rate the hospitality provided by the staff for the patients?
3. Are tests, report collection, etc., organized, or do you feel harassed during these processes?
To Identify Problem Areas in Hospitals by Talking with Their Employees:
1. What are the common areas that patients complain about?
2. Is the workload manageable for you, or do you often feel burdened?
3. Are the existing policies suitable, or do you believe they require modifications?
4. Additionally, consider leaving space for suggestions. Such input could be valuable for enhancing services, addressing any issues, and fostering better relations between management and employees, ultimately contributing to the hospital's growth.
For Management:
1. Inquire about the achievement of set goals (both short and long term) – are they being smoothly accomplished or facing challenges?
2. Do they believe the team is performing efficiently as per their expectations?
3. Are they conducting performance appraisals for employees and addressing their training needs?
For any further queries, please feel free to contact.
Regards,
Ridham
From India
Acknowledge(1)Amend(0)
Challenges Faced by Patients:
1. Do you find taking appointments and proceeding with your visit as per the allotted time in an organized way?
2. How do you rate the hospitality provided by the staff for the patients?
3. Are tests, report collection, etc., organized, or do you feel harassed during these processes?
To Identify Problem Areas in Hospitals by Talking with Their Employees:
1. What are the common areas that patients complain about?
2. Is the workload manageable for you, or do you often feel burdened?
3. Are the existing policies suitable, or do you believe they require modifications?
4. Additionally, consider leaving space for suggestions. Such input could be valuable for enhancing services, addressing any issues, and fostering better relations between management and employees, ultimately contributing to the hospital's growth.
For Management:
1. Inquire about the achievement of set goals (both short and long term) – are they being smoothly accomplished or facing challenges?
2. Do they believe the team is performing efficiently as per their expectations?
3. Are they conducting performance appraisals for employees and addressing their training needs?
For any further queries, please feel free to contact.
Regards,
Ridham
From India
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