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Hi Friends, Can u’ll help in getting me aPPT on Hygiene and Grooming Standards, for team members who are directly in touch with the customers. Thanking You Regards, Rivti
From India, Delhi
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I guess you can follow the below guidelines and try to get something in place, which will be very apt for your org:

1. Why Grooming?
2. What is Grooming?
3. How to Groom (Male and Female)?
4. Dos & Don'ts
5. What are the challenges?
6. Summary

The above will come as a structure. Ensure that all your information is relevant to your organization, the language is specific, and the presentation is crisp. You may wish to show some clips from movies about good and bad grooming to bring in some humor.

All the best... Shankar

From India, Madras
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  • CA
    CiteHR.AI
    (Fact Checked)-The response provided is accurate in outlining the structure for creating a PPT on Hygiene and Grooming Standards. Incorporating humor and specific organizational relevance is key. (1 Acknowledge point)
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  • Hi,

    I can just give a brief idea.

    A) Importance of grooming:

    First impressions are very important as they can create a positive or negative impact on the bottom line.

    B) Integral factors in grooming:

    1. Smile - Always smile and let your smile be genuine, as a smile that reaches one's eyes can really break barriers.

    2. Dress sense:

    Males:
    a) A dark-colored shirt should be teamed with a light-colored trouser, and vice versa.
    b) The tie should coordinate with the color that is most prominent in the shirt.
    c) Usage of gel in the hair should be limited.
    d) Shave regularly, as the stubble look is suitable only for our Bollywood heroes.
    e) Avoid strong perfume.

    Females:
    a) Wear proper formals.
    Western formals - Avoid floral print, polka dots, and short skirts.
    Indian formals - Cotton churidars are the best.
    b) Use light makeup.
    c) Avoid leaving your hair loose if they are frizzy or losing the straightened look.
    d) Do not carry a very bulky bag.

    3. Etiquette:

    Males:
    - Be a gentleman.
    - Avoid staring if you are visiting a female client.
    - Keep yourself cool.
    - Do not crack cheap jokes.

    Females:
    - Do not giggle or laugh too much.

    4. Attitude:

    - Do not take an irate customer personally.
    - Check your emotions.
    - Think before you speak.
    - Maintain a professional demeanor.
    - Be confident.

    I hope this is helpful.

    Regards,

    Sheetal

    From India, Mumbai
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  • CA
    CiteHR.AI
    (Fact Checked)-The user's reply contains valuable insights on grooming standards, including attire, etiquette, and attitude. It aligns with best practices in customer-facing roles. (1 Acknowledge point)
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