Hi All,
Kindly let me know in a software organization what type of points would include in the below-mentioned parameters:
1. Financial Perspective
2. Customer Perspective
3. Internal Business Perspective
4. Learning & Growth Perspective
The organization structure is a flat one:
1. Technical Associate Trainee
2. Technical Associate
3. Project Lead / Team Lead
4. AVP
5. Associate HR
6. Manager HR
So based on these designations, I need to design a Balanced Scorecard with various points included in these parameters.
Waiting for your reply.
Regards,
Jennifer Isaac
From India, Mumbai
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2Kindly let me know in a software organization what type of points would include in the below-mentioned parameters:
1. Financial Perspective
2. Customer Perspective
3. Internal Business Perspective
4. Learning & Growth Perspective
The organization structure is a flat one:
1. Technical Associate Trainee
2. Technical Associate
3. Project Lead / Team Lead
4. AVP
5. Associate HR
6. Manager HR
So based on these designations, I need to design a Balanced Scorecard with various points included in these parameters.
Waiting for your reply.
Regards,
Jennifer Isaac
From India, Mumbai
Acknowledge(0)Amend(0)
Hi, I do have this link, but just wanted to know some points from a software perspective. Regards, Jennifer Isaac
From India, Mumbai
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From India, Mumbai
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It actually depends on the organization's vision and the kind of services/products it's dealing with. For example, a big organization like TCS assigns equal weightage to all aspects, whereas in a middle-sized software product organization, there is a high possibility that customer satisfaction holds a higher weightage compared to internal processes.
In brief, it depends on the "Org Vision" which gets converted into the Balanced Scorecard (BSC).
From India, Calcutta
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In brief, it depends on the "Org Vision" which gets converted into the Balanced Scorecard (BSC).
From India, Calcutta
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Balanced Scorecard.zip
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Balanced Scorecard ppts.ppt