I think, and I insist, that even we HR people in the plant have to be good in communication. In fact, we must make effective communication. We should set examples for others in this case. If we feel that we are lacking in making effective communication, we need to put in efforts like reading the newspaper aloud, learning two words from the dictionary every day, and so on.
That was a short and sweet presentation on Verbal Communication and Telephone Etiquette. It was nice to read and also made me remember that at times, despite being aware of what to do, I tend to ignore certain thumb rules while conversing over the phone. Thanks for the sweet wake-up call.
I could not open the file. If you don't mind, could you please send it to my email ID? Since I am engaging in business communication, this would be very useful to me.
Effective communication skills are crucial for an HR professional. They are the individuals who will have interactions across all levels of the company, from entry-level to senior management within the hierarchy.
HR professionals play a key role in representing the company accurately; therefore, excellent communication skills are essential and considered a strong asset in the HR field.
I appreciate your wonderful effort in posting a nice read on verbal communication and telephone manners. I would suggest adding more activities, role-plays, case studies, etc., to make your presentations more interesting.
HR deals mainly with people, and with the same person, the right approach or wrong approach makes a big difference. Communication skills dictate the approach.
Very sensible work, with lots of information. Please explain slide number 10 and 11. If you have supportive reading material regarding this document, please share.
You could also include communications representing office behavior types.
Regards,
Vipin
If you are knowledgeable about any fact, resource or experience related to this topic - please add your views. For articles and copyrighted material please only cite the original source link. Each contribution will make this page a resource useful for everyone. Join To Contribute