Understanding Open House Discussions: How Do They Help in Grievance Redressal?

Dear Friends,

I would like to request a brief note about the concept of "Open House Discussion for grievance redressal." Please assist me with this.

Regards,
Srilakshmi Kalkur

There are 2 ways to conduct the open house:

1. Send an email to all employees and inform them about the open house meeting. Have a senior member in the system anchor and answer the queries raised. HR should document all the queries and answers. Unanswered queries can be addressed in the next open house.

2. Send an email to all your employees in advance and include suggestion/query boxes. Collect all suggestions/queries and have a senior member in the system respond. Ensure that all department heads such as Head of HR, Finance, IT, Operations, etc., are present at the open house.

Regards,
Dasa