How Do You Measure Training Success? Share Your Methods and Insights

Dear All,

Another way of assessing the effectiveness of training or any other programs. Try it and suggest.

Truly Yours,
Kumar H P

Is this method only discussing Level 1 evaluation? Can you suggest something on the calculation of ROI?

I am considering calculating ROI and gathering various views on it.

Dear Parsh,

After conducting any programs, we can get immediate responses from the participants. Yes, dear Madhu, it is a Level 1 evaluation method but helps us to improve. After conducting any programs, post this chart provided with a bowl of stickers and ask the participants to stick them under the column they like. The headings given in various columns can be changed as needed.

Hope it is clear now. Thanks for your views.

Truly Yours,
Kumar H P

Thanks for your reply.

Ok. One thing I want to ask everyone, do you feel that feedback forms are useful or lead us to concrete results. Since you are online, I'm expecting your reply sooner :)

Madhu

Hi,

Since everyone participating in this discussion is online, we can utilize this platform to synergize our energies in finding a way to calculate ROI. There can be a few pointers:

a. Is it that ROI is always in terms of money?
b. Can attrition rate be a parameter for ROI?
c. What I feel is that we can have various parameters which can decide the ROI like attrition rate, reduced rate in reworks, customer satisfaction index, employee satisfaction.

Can you all give me more inputs so that we can lead towards something concrete? Looking forward to valuable inputs.

Madhu

Dear Sir,

I think this method of assessing the response of trainees is a democratic as well as the quickest way to understand the performance of the trainer. Many times, using individual feedback takes time to summarize.

Thanks!!!
Prof. Prashant Sharma

Hi,

Thank you so much for your response. It's so encouraging to get such responses. I am sorry to say, but I have not read the book you have authored. The way you have responded to my queries has convinced me to take up that book. I have also visited the website.

Could you please elaborate on how we can capture TNI for behavioral programs? I am looking forward to your ROI kit.

Hi,

Since I am still a fresher, please explain a few questions of mine. The concept of asking the trainees to mark with a sticker... don't you think it might be sometimes biased as they might follow what the previous person has rated because of the reason that it's an open rating system (one can see the other person's rating, and even the trainer can see the trainee's rating)?

Also, when I see the picture, one can see that the percentage of rating is neutral (can be better). So how can one actually find out, or rather what would be the parameters for improving the training or to find out where the training lacks?

Also, if you can tell me for what type of training such a method would best fit?

Thanks and regards,
Gayathri

To Kumar .H .P,

Your effort for the training evaluation chart is acceptable. However, when trainees are only required to put stickers without including their names, they may not take it seriously. Therefore, voting without the names of the candidates would not serve the intended purpose.

I look forward to your reply.

When discussing ROI, there may be a few other parameters to consider in calculating ROI:

1. Performance levels of the participants.
2. Measuring behavioral changes and their impact on productivity.

Regards,
Jeevan Deep Sehgal