Dear Bubi,
Hi. These are some of the modules that you could cover in retail training:
- Customer service concepts
- Buying behavior of consumers
- Communicating with consumers
- Defining the roles of the retail industry staff
- Basics of merchandising
- Preventing loss in the retail industry
- Personality development
- Environment of the retail industry
- Marketing concepts in the retail industry
- Retail operations
- Useful skills in the retail industry
- Visual salesmanship in the retail industry
Hope you find this information useful.
Sirisha