Dear Ashit,
HR plays a vital role, which can vary depending on many factors, including organizational culture and dynamics. Some key contributions from progressive HR can be:
1. Facilitating benchmarking of new operating procedures.
2. Acting as a catalyst to promote smooth acceptance of change.
3. Serving as a systems specialist on new processes, providing great support in implementation and training.
4. Communicating to provide clarity.
5. Identifying in-house talent to take on new responsibilities.
6. Integrating HR plans (recruitment, induction, training) into new processes.
Regards,
Mohit Mathur