Find it as under; let me know if this helps:
- Keeping the delinquencies in control through collection/possession agencies.
- Preparing Risk Memo for newly launching locations and monitoring CCP agencies.
- Strict adherence towards process compliance as per audit requirements.
- Appoint vendors, yard, network with law enforcement agencies, empanel advocates, recruit outsource, facilitate infrastructure support at locations.
- Responsible for branch/product/unit performance.
- Link between support unit, reporting authority, and peer functions. Responsible for the performance of support mechanisms like Tele callers/Back end.
- Ensure filing of legal cases/court proceedings as per legal policy directions.
- Review the performance of vendors/outsourced/support staff/lawyers and provide feedback and support to achieve desired results as per the target.
- Adhere to strict discipline on routine MIS and reports.
- To generate a demand list for support staff, to allocate the cases to agencies.