Performance Appraisal Debate: Is 360-Degree or 90-Degree Better and Why?

nitin.parijaat
Hi guys,

What do you think is the best: 360-degree or 90-degree performance appraisal and why?
Harini Adaikalam
Hi,

According to me, 360-degree appraisal is best because it evaluates the superiors, the peers, the subordinates, and the customers. It's a full-circle appraisal system. If there is anything wrong in this, please correct me.

Regards,
Harini
bus2perf
As harini says, 360-degree appraisal is better as it minimizes bias from the manager. Each person has their own perspective and finding out those multiple perspectives may give a better picture of the appraisee's performance.

However, with every benefit there is a risk. The risks of using 360-degree feedback are that:

-anonymity can be jeopardized with the appraisee going on a witch-hunt to find those who rated them poorly

-extra resources are required to conduct the survey and this may take time and money away from more critical business areas

-appraisers and appraisees may collude to give inflated ratings if the awarding of bonuses are dependent on scores

-you need a minimum number of participants to guarantee anonymity

-appraisees can be left very demoralised if the feedback is not given using a professional facilitator

I am a great fan of 360-degree feedback. The lesson is that if it is not implemented properly and professionally, there is a risk of it causing more harm than good.

Vicki Heath

Human Resources Software and Resources

http://www.businessperform.com
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