How Do Market Segmentation, Targeting, and Positioning Shape Customer Loyalty?

chandra kanth
Market segmentation is the process of dividing a broad consumer or business market into sub-groups based on shared characteristics. Targeting involves selecting segments to pursue with marketing efforts, while positioning refers to a brand's place in customers' minds compared to competitors. Effective strategies are crucial for tailoring marketing efforts to meet specific customer needs and preferences, enhancing satisfaction and loyalty.
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