Training Benchmarking - Doc Download

Hi,
I'm currently doing a project on Training & Organisational Development and would require help from you all.
As a part of my project, I need to benchmark the Training & Development activities and the best practices in various HR Areas across indistries.
The industries identified are:
a) Hospitality Sector
b) Service Sector
c) Tele-Communication
d) Travel
I would appreciate it if you could mail me your best practices and Training & Development practices in order to benchmark the same...
The information provided will be kept confidential. Pls email me at [Login to view]
Hoping for a positive response!
Thanks!!
Pallavi

You might also want to have a look at ASTD. They do a comprehensive T&D benchmarking study annually.
Vicki Heath
http://www.businessperform.com

ALSO U CULD LOOK FOR SOME HELP FROM
SHL...
OR OMAN CONSULTANTS.COM..
COZ THEY ARE THE SPECIALISES PEOPLE WHO ARE INTO THIS THING..
WISHES.
EAFIL

Hi Pallavi,
I can suggest one practice in Training, which can be included in ur project as a best practice.
It is - Calculation ROI of Training
If u want furthur details, jus tell me as i did my summers on this topic - ROI of employees' training.
Regards,
Reena

You could also look at the training and development benchmarking model at
http://www.businessperform.com/html/..._practice.html and at
http://www.businessperform.com/html/...ctiveness.html
Vicki Heath
http://www.businessperform.com

Hi Vaibhav and Pallavi,
I cannot send my project report on ROI... if u people want, i can post theoritical details of ROI here n also the methodology on how i tried to calculate ROI...
Regards,
Reena

Hi Pallavi,
I can post the details only after 2-3 days... reason being, the details r stored in my computer which is at my home... n after reaching at 8.30 in the nite, i dnt hav the stamina to switch on my system... more so coz i had already sat in the front of system for 8 hours....
n since im on leave from tomm... so, then i will be able to post the details... im really sorry for the delay... hope u understand...
Regards,
Reena

Hi Pallavi n Vaibhav,

The theoritical details on ROI r attached...

Methodology

I used Kirkpatrick model n implemented it till Level 3

Level1 - Reaction - With the help of feedback forms. Our feedback form consisted of a combination of both objective and subjective questions.

Level2 - Learning - With the help of quiz. Taken by the trainer on the last day of the training.

Level3 - Behaviour - We identified 4 measures which were impacted upon by the training program. Participants rated themselves on a 10-point scale with respect to these measures on the 1st day of the training. Similar response from their superiors was taken.

Participants and their superiors were again be asked to rate themselves 3 months after training. Then the difference was supposed to be analyzed.

There were some limitations of this which we had identified. These were:-

1. Level 4 was not possible to measure since the training effects were not properly seperable. Moreover since we were calculating ROI for the first time, so I me n my training manager thought its better to move in small steps.

2. This was my own limitation. Since I had to submit project by 15th of August of last year, so I was not able to get post-data of Level 3. Although I had shown the process in my project report but there was no post data.

In case u hav any problem in understanding the methodology, plz tell me... any feedback from ur side - whether positive or negative is welcome.

Regards,

Reena

Hi
I am currently working on a benchmarking exercise regarding rewards and recognition, and traning policies in different IT companies or hotel industries .
It would be a great help if you could send me the policies or practices which are held in your companies
Thanks
himaanshe

Dear All
I guess the benchmarking of any Training & Development activities is based on one elements. That is the implementation of the topics taken in that particular Training. ROI too have the similar attribute.
I hope Pallavi may look into this 2 issues mentioned.