When I think of punctuality- I remember the lesson that I have learnt from my boss. I was the manager at Bangalore branch of our logistics company. The office will be opended everyday at 9 AM. Normally I never used to be late. One day I was very late as I left for home previous day at 1AM only ( Midnight). But my boss from Chennai came on a visit and was waiting at the premnises of the office, seeing the door locked till 10.10.AM. I was surprised to see him on all a sudden. I opended the office. He was furiosu and asked whether the office is always opended only at 10 AM. When I explained him the reasons, he was not convinced. He said that customners' handcarts with full of consignments for booking through our net work have reported at our office right from 9 AM and as there was no definite information when our office would be opended, they have moved down to other companies and despactched the consignments. Thus we have lost business. He advised that it is the discipline of time management that could give us success in our endeavours. Never we should be late for anything. If the office is scheduled to be opended at 9 AM, it should be that and no excuse can be given. In service industry, where our product is our personal service to our customers, the rtime discipline is the essential tool for success.
Since then, I never used to be late for anything. Ultimately I earned a name for me among my relatives and friends that SVK means puntuality.
S V Krishnan
formerly of Commercial Goods Transports
Bangalore,.