Dear all,
The topic seems to have generated a good number of responses. It seems hot.
Let's have some tips on handling the workers in the unorganized sector:
1. Stop giving them training on 'how to work better', 'behavior', and other sophisticated areas of subject matter. Train them on something they think they can directly sell - Welding, painting, calculations, and so on.
2. They do not like the implementation of a new system (for instance, in line with TQM/ISO). So be ready with additional manpower as you cannot stop implementing a new policy just because your workers are against it. So in case of a rebellion... additional trained resources.
3. Care for their family and not for their career. They do not understand a career. They understand tangible benefits. So medical facility (directly) for family members (and not an allowance as they can't understand CTC, gross, take-home, etc.).
4. Give away some gifts from occasion to occasion. They should preferably be FMCG, garments, etc.
5. Bring about a fooding facility in-house. Again, no allowance.
6. They do not accept bosses. So be an elder brother who has the 'same language and culture.'
7. Do give donations for any celebrations they want to do - Pongal, Holi Milan, Vishwakarma Puja, etc.
8. Keep them busy with work. If they remain free, they will get into gossip, thereby into conclusions and rumors, resulting in demotivation.
If you find it useful, do reply.
Satyabrata Tripathy