Hi,
360-degree appraisal form design - template guidelines
Job descriptions are also a useful starting point for (but by no means the full extent of) establishing feedback criteria, as are customer/staff survey findings in which expectations/needs/priorities of appraisee performance are indicated or implied.
A 360-degree appraisal template typically contains these column headings or fields, also shown in the template example below:
Key skill/capability type (e.g., communications, planning, reporting, creativity, and problem-solving, etc. - whatever the relevant key skills and capabilities are for the role in question).
Skill component/element (e.g., 'active listening and understanding' [within a 'communications' key skill], or 'generates ideas/options' [within a 'creativity/problem-solving' key skill]). The number of elements per key skill varies - for some key skills, there could be just one element; for others, there could be five or six, which I'd recommend be the maximum. Break down the key skill if there are more than six elements - big lists and groups are less easy to work with.
Question number (purely for reference and ease of analysis).
Specific feedback question (relating to skill component, e.g., does the person take care to listen and understand properly when you/others are speaking to him/her? [for the active listening skill]).
Tick-box or grade box (ideally a, b, c, d, or excellent, good, not good, poor, or rate out of 5 or 10 - N.B. clarification and definitions of the rating system to participants and respondents are crucial, especially if analyzing or comparing results within a group when obviously consistency of interpretation of scoring is important).
Sample Format Attached.
Rgds - Jothi