Exploring Attrition in BPO/KPO: What Are the Real Causes and How Can We Retain Talent?

neelima10985
Hi, My name is Neelima Sinha. I am pursuing my MBA-HR (Final Semester) from Dr. D. Y. Patil Institute Of Management Studies. As a part of my MBA program, I have undertaken a project on Attrition prevailing in BPO/KPO industry wherein I would be conducting an in-depth study of the causes and impacts of Attrition on BPO/KPO industry. Accordingly, Retention Strategies would be designed to help BPOs/KPOs retain their employees.
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