Stuck on Boots Coursework: How Do Training and Performance Management Connect?

Lita
Hi, I am a business student currently working on my coursework regarding the company Boots, a pharmaceuticals company. I am stuck on this question. I have looked on their PLC website but still have not found the information. Please help! Thanks.

Identification and analysis of the relationship between the business's training and development program and its management of performance

Explain how these two functions may be influenced by different motivational theories. 
Hi Lita,

Business training programs are all functional in nature and are core to meeting specific business needs. For example, a Quality Control Manager at BOOTS may require training in quality control; without it, he may not be able to perform his core responsibility, which is to ensure quality control. Such training programs are business-focused. On the other hand, as a manager, he needs to have leadership and supervisory management skills. Training or assignments intended to bring about behavioral development are mostly referred to as Development or Management Development programs. In the latter case, the training is a development program.

The fundamental relationship between business training and development programs lies in the fact that skills are driven by attitude or behavior. A quality control manager with skills in quality control may not be able to manage his responsibilities simply because he may lack the managerial skills to effectively work through his subordinates. He needs to possess the managerial attitude/behavior to implement his skills successfully. In simpler terms, development programs help reinforce the skills acquired from business training.

Training is not always the only solution for performance improvement. Motivation plays a significant role in why and how an employee performs, regardless of their technical or business expertise. Development programs intended for employees can help them develop their own leadership capabilities to drive initiatives for improvement, ultimately leading to performance enhancement. These programs can act as motivators and assist employees in achieving their career aspirations.

I hope this provides you with some insights for your assignment.

Thanks,

Naved
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