How Can HR Use These Tools to Enhance Training Evaluation and Follow-Up?

Hello HR friends,

This valuable document contains the essential end-of-programme validation, feedback and follow-up instruments: most ready for use, others for you to develop to suit your own situation.

Instruments such as the ones included in this document are the most effective way of:

a) determining what the participants have learned

b) giving the learners time to reflect on their learning during the programme prior to their completion of their post-training personal action plan

c) getting useful feedback in an organized manner, to help with future training planning, and

d) ensuring trainees and learners follow-up their training with relevant actions to apply, improve, develop and reinforce learning attained.

The document contains two alternative learning evaluation instruments; two suggested approaches to post-training personal action planning, and four types of 'reactionnaire' for post-training feedback.

Tools included:

• Evaluation of Learning Questionnaire (LQ) - ready to use

• Evaluation of Key Objectives Learning Questionnaire (KOLQ) - guide

• Action Plan template and instruction - ready to use

• Four separate and different 'Reactionnaires' - to suit different situations

About 'reactionnaires':

It is often valuable to obtain the reactions of training participants to matters outside the evaluation of the learning itself, eg., domestic arrangements, style and pace of training delivery, training administration, etc.

By using a well constructed and effective 'reactionnaire' (not a tame 'happy sheet', skewed to prompt favourable comments) useful data can be obtained to help plan future training. It is not necessary to have this type of feedback completed after every course or programme.

Use 'reactionnaires' for the first two or three times that a new programme or course is run, to enable fine tuning and to identify problem areas. Hopefully it will be helpful for everyone working in HR field.

With compliments,

Adnan

Hi,

Thank you for the evaluation tools document; it seems to be very useful. Could you help me out with some HRIS stuff, from basic concepts to designing? I am looking forward to your response.

Regards & wishes,
EAFIL

Hello Bharat,

Thank you for your query. As mentioned in the first line of my post, it should be clear that the "Evaluation of Training and Learning" document can be used as a supplement, especially designed for learners. Through this document, a HR professional or line manager can evaluate what participants have learned in any training based on each key objective area. It's all about the XYZ training program, its material, teaching/training format, location, etc.

It is essential that at the end of every learning event, all learners should complete an action plan based on what has been learned or reminded. When learning is applied upon the trainee's return to work, new skills and knowledge develop, reinforcing their abilities, and the organization benefits from improved performance. Learning without meaningful follow-up and application is largely forgotten and wasted.

Please go through the material and re-read, assuming that you are a learner/participant, and you must fill out this questionnaire. I am sure this time your concept shall be crystal clear.

Thank you for raising the point of mind mapping with the stuff, which will help others as well.

Best wishes,

Adnan

Dear Mr. Adnan,

Thank you for your valuable insights. Your guidance has been instrumental in helping me understand the key aspects of the training and development program. Could you please update me on the latest trends in corporate HR? I aim to stay informed and enhance my contributions to the organization.

Thank you and warm regards,
Bharat

Dear Adnan,

Thank you for the clear post, providing a brief introduction to the topic and explaining how to use the forms. I also appreciate the acknowledgment given to the author of the forms through the "boxed" quotation. This aspect is not commonly used, which often leads to copyright violations.

Have a nice day.

Simhan
A retired academic in the UK