MBA Project Help: How Do You Measure Employee Satisfaction Effectively?

Hello everyone,

I am studying MBA final year. I am preparing a project on employee satisfaction. Can someone guide me about the same?

Varsha

Hi Varsha,

Employee satisfaction is passé. The new concept is employee engagement. Gallup Consulting is the pioneer and leader in this. Do a Google search on Gallup Consulting and also on employee engagement, and you would get a lot of information. Also, go through the book "First, Break All the Rules" by Marcus Buckingham, and you will learn everything you need to know about this.

Regards,

Vikrant

Hello Vikrant,

Employee satisfaction is passé. The new concept is employee engagement.

You are correct. Employee satisfaction is easy to measure and easier to increase than employee engagement. However, employee engagement is nothing new.

Is Gallup Consulting the pioneer and leader in this? We have been using the insights of the book "First Break All The Rules: What the World's Greatest Managers Do Differently" since 1991, and the approach we use dates back to the 1960s.

Also, go through the book "First Break All Rules" by Marcus Buckingham, and you would get all that you need to know about this.

The book is a wonderful resource and it does a great job of explaining why hiring for talent works so well for creating an engaged workforce. We have helped more than 50,000 employers hire for talent. By the way, it takes applicants about an hour to answer the 318 questions that uncover their talents.

Bob Gately
bobgately@verizon.net

Hi,

This is a nice topic to do the project. In this project, you have to analyze the working environment, employee benefits (salary, incentives), relations between superiors and subordinates, reputation (whether the company is reputed or not), and safety measures (whether they are provided or not).

Thank you,
Jas

Hi Varsha,

However you are formatting the questionnaire, you should definitely find out from each person their tenure at the company and their experience so far in order to give proper weightage to those who know more and have experienced more about the company.

Regards,
Aditi

Let me introduce 5 samples of this project as follows:

1. **Minnesota Satisfaction Questionnaire (MSQ) Short Form:** This survey is based on the Minnesota Satisfaction Questionnaire method. It includes 20 questions (short form).

2. **Employee Satisfaction Form:** This form includes 18 questions and a 5-point rating scale. It is a comprehensive form that you can use to send to your employees immediately.

3. **Sample Employee Satisfaction Survey:** This survey includes questions about the organization, work, compensation, and relationships with managers/supervisors, etc.

4. **Employee Satisfaction Survey Form:** This form includes questions about the organization, work, compensation, relationships with managers/supervisors, corporate culture, etc.

5. **Employee Satisfaction Questionnaire:** This is a set of questions about employee job satisfaction.

Source: Employee satisfaction survey forms

Regards