Soft Skills Required FOR IT
• Verbal and written communication skills.
• Problem solving
* analytical ability.
• Successful training experience a plus.
• Project management experience involving software implementation.
• Sales experience a plus
• Professional consulting experience,
*presentation
• Analyze customer needs and implement solutions through research and troubleshooting and recommending a solution.
Here is a short list of common SOFTSKILLS needed in many jobs.
Customer Service—understands and meets customer needs fully
Interpersonal Skills—deals with a diverse range of people effectively
Planning—plans and organizes own and others' work to meet requirements
Written communications—writes clearly, identifies critical information needed and presents it to achieve desired goals
Oral communications—speaks clearly and effectively, tailors message to audience needs to achieve understanding, presents well to groups.
Listening skills—listens intently to understand others' ideas and views
Integrity—recognized for positive ethical approach, behaves consistently with values
Initiative—self-starter, makes good suggestions
Flexibility—deals with change or ambiguity without increasing stress or creating additional problems
Problem-solving—effectively assesses and resolves problems
Coping skills—handles difficult situations and people effectively
Teamwork—works well with others to achieve desired results
Leadership—creates effective teamwork, encourages others to achieve
Conflict resolution—able to identify underlying problem, reach out to others involved, offer solutions for differences
Sales Ability --sell ideas / concepts.
Negotiation---able to position / bargain/ make deals.
Presentation skills--making effective presentation of solutions.
Making judgements -- choosing between the alternatives.
Analyse - making analysis of situations
regards
LEO LINGHAM