Training Need = Difference between the desired & available competency levels. To find what training need should be addressed, you have to be abreast of what skill or knowledge is crucial to deliver for an individual. Each job profile has its unique set of desired KRAs & consequent Training Needs. To discover the areas to work on:
1) Carry out a survey across supervisory, workmen, senior vertical heads, etc.
2) Study present performance appraisals.
3) Classify the abilities required - Technical/Conceptual/Soft Skills, etc. - and rank them as per importance.
4) Look for information in available sources. However, the best is from present employees & from performance appraisals.
You can create a core team including people from HR, Training, Operations, etc.
Regards,
Vikas
Practeam Solutions