RADHAKRISHNAN,
I can throw some light on this subject , based on my experience
overseas in countries like USA/UK/AUSTRALIA/ SWEDEN.
THE EXPENDITURE ON TRAINING AND DEVELOPMENT
VARIES FROM INDUSTRIES TO INDUSTRIES.
IN BROAD TERMS , IT IS CONSIDERED AS A % OF SALES
-consumer industries [ 1-2]% of sales.
[here the bulk of training is in softskills and small portion
in product knowledge]
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-industrial [ 2--4]% of sales
[ here it 50% in product knowledge/ 50% in softskills ]
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-IT/ITES [ 5 -8 ]% of sales
[ here [70 -- 80 ] % in technical skills/ balance in soft skills ]
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-financial services / service industries [ 3-5]%
[ 40% in product knowledge and 60% in softskills ]
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THE RETENTION VALUE DEPENDS ON THE INSTRUCTIONAL
METHODS USED IN TRANSFERING THE LEARNING.
COACHING [ one to one instruction ] 50%
COACHING [ in small groups of 3/4] 35%
WORKSHOPS [ interactive with group of 10/12] 25%
LECTURING [ 25 -30 ] 15% with great difficulty
SHORT TRAINING , SAY, 4 HOURS has greater impact
than a ONE DAY SESSION.
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THE BARRIERS TO LEARNING ARE VERY MANY.
THE MAJOR FACTORS ARE--NOT IN ANY ORDER.
*THE LEARNERS' INDIVIDUAL DIFFERENCES IN LEARNING.
*THE METHOD ADOPTED.
*THE LACK OF TOOLS/ SYSTEMS FOR IMPLEMENTATION
ON THE JOB POST TRAINING.
*THE LACK OF LINE MANAGERS SUPPORT IN THE
FOLLOW UP TO THE TRAINING.
*LACK OF REGULAR REFRESHER COURSES.
*THE LACK OF MONITORING CLOSELY ON RETURN
TO THE JOB.
*LACK OF SUFFICIENT FUND FOR TRAINING.
*LACK OF SR. MANAGEMENT SUPPORT.
ETC ETC
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MY KNOWLEDGE ABOUT INDIA IS LIMITED,
MOSTLY SECONDARY INFORMATION.
THERE ARE NO PUBLISHED STATISTICS ON THIS
SUBJECT, I AM AWARE OF.
1.Majority training is focused on
-technical/ knowledge based/ product /Systems/processes and very little
on soft skills.
BUT IT IS CHANGING, AND MORE ARE BEING
SPENT ON SOFTSKILLS DUE TO THE
CHANGING ECONOMIC SCENES.
2. PUBLIC SECTOR COS, like LIC / STEEL PLANTS,
GOVERNMENT SPENT VERY LITTLE ON
TRAINING.
3. LARGE CORPORATIONS , WHICH ARE STILL
MANAGED BY FAMILIES, LIKE MODI GROUP,
SHREE RAM GROUP/ ETC SPENT A TOKEN
IN TRAINING / DEVELOPEMNT.
4. ONLY LARGE CORPORATIONS LIKE HINDUSTAN LEVER,
TATA GROUP/ GODREJ ETC SPEND SIGNIFICANT AMOUNT ON
TRAINING AND DEVELOPMENT BUT MY BEST GUESS
IT WILL BE NO MORE THAN 1% OF THE SALES TURNOVER.
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THE RETENTION RATE , AGAIN BASED ON MY KNOWLEDGE
OF THE TRAINING METHODS USED,
COULD BE LESS THAN 15%.
REGARDS
LEO LINGHAM