Navigating Offer Acceptance: What to Do When Either Party Backs Out?

Dear All Seniors,

My candidate signed the offer letter. After accepting the offer, he now says, "I am not willing to join your company." In this situation, what should HR do?

Conversely, if the company withdraws its offer after the candidate has accepted it and informs the candidate in writing, what can the candidate do?

Are there laws regarding this matter, or is it settled by mutual consent?

Regards,
M. Kashif

We will withdraw the offer letter as there is not a formal agreement. Sometimes, we will ask the candidate what the reason for their decision is. If there is something wrong with the Company, we will take related action to improve our HR operation in the future. (I come from China)

There is no law regarding the offer letter as it is simply a letter of offer. By its existence, it provides an opportunity for acceptance or refusal. Legally, there is no solution, however, morally things could be handled with mutual consent.

Thanks and regards,
Jayendra Chaturvedi

Dear,

If you want the candidate to be good for your company and meet your requirements, I would suggest meeting the candidate in person outside of the office. After meeting the candidate, share your views and listen to theirs to understand why they are not joining your company. Approach the conversation as if you have known the candidate for years, speaking softly and politely. Make them feel like you are their well-wisher. By doing so, they are more likely to consider joining your company.

Regards,
Rajnish

Dear M. Kashif,

After all the research, it is found that the only way to reduce such situations is to be in continuous touch with the candidate once the offer is made. You can sense the attitude of the candidate and the level of interest he has in your organization.