Dear All
1st Step - As per ISO 9001:2008 every company is required to identify competency requirement. Once the requirement is identified, it has to be compared with the existing competencies and the gap between these two need to be filled by giving training.
2nd Step - Every organisation having ISO 9001:2008 need to prepare annual training plan and take approval Budget. The training plan must be supported by the List of Faculty, Schedule, Training material. The training schedule need to be scrupulously followed.
3rd Step - A feed back need to be collected from all trainees and to be assessed. In case, if there is still a gap between the required skill and available skill, the same shall also be considered for next training plan.
4th Step - Record must be made available during audit as per the requirement of auditor.
Dadan Raj Tiwari