Need Help with ISO 9001:2000 Training Procedures and Templates – Can You Share Your Resources?

Hi,

Currently, I am working on the Training Procedure in accordance with ISO 9001:2000. Therefore, it would be greatly appreciated if anyone could provide me with the Training Procedure, Guidelines, Formats/Templates, and checklists as per ISO 9001:2000 for reference.

I am looking forward to an immediate response.

Thank you.

Hi all,

I'm in the same situation now as Sameer. I need to outline economical yet practical training programs for an engineering/contracting company here in Dubai. We are in the process of creating a training program for next year, which I have to complete this week. I would appreciate it if you could give me some suggestions.

Thanks,
Haydee (haydee.plaza@aesuae.com)

In the late '90s, I worked at a personnel certification company that used the European Norm (EN 40513), which later became the ISO standard for personnel certification. So it is not ISO 9000, but it is ISO and did have rigorous requirements for training programs and testing, so I think I have a sense of what you need.

Recently, I have been working with a software program that creates training programs using the Systematic Approach to Training (SAT). It starts with the Job Task Analysis and from there builds objectives and links them to training content and exam questions. I think the database will allow you to provide the documentation you need to meet the ISO 9000 requirements, and the software provides proctored exams using question randomization in a secure environment.

I am not an owner or trying to sell the tool, just think it might help you. It is called VISION, and you can find it at focuslearning.com. If nothing else, their site contains good descriptions of SAT, which would also be helpful, I think.

Thank you, John, for the information. Can you please tell me what the equivalent ISO Standard is for EN 40513? I would appreciate your assistance.

Best Regards,
Vishwas H Watwe

Dear All,

1st Step - As per ISO 9001:2008, every company is required to identify competency requirements. Once the requirements are identified, they have to be compared with the existing competencies, and the gap between these two needs to be filled by providing training.

2nd Step - Every organization with ISO 9001:2008 certification needs to prepare an annual training plan and seek budget approval. The training plan must be supported by a list of faculty, schedule, and training material. The training schedule needs to be scrupulously followed.

3rd Step - Feedback needs to be collected from all trainees and assessed. If there is still a gap between the required skills and available skills, this should be considered for the next training plan.

4th Step - Records must be made available during audits as per the auditor's requirements.

Dadan Raj Tiwari