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Good Six Sigma Tutorial for Beginners.

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Please check your mail. I have forwarded you two books:

1. "Planner for Six Sigma"
2. "Demystifying Six Sigma in your organization."

Imran

Hi friends,

One of my friends is a civil engineer (Diploma) working in the telecom sector. He wants to get Six Sigma certification. Can anyone let me know how to go about it?

Regards,
Jyothi

Hey Everybody,

Can you tell me to which functions of HR Six Sigma can be applied and how? Also, if anyone can shed light on supply chain applications in recruitment as done by Accenture.

Sangita

Hi Imran,

A quick question: I read the mini tutorial, and based on that, I wanted to know if, even before the green belt in Six Sigma, there is a yellow belt. Is that important and necessary to take, or is it just an introduction? Also, what about the green belt— is it necessary to qualify for the green belt before working on the Black Belt in Six Sigma? Please let me know.

Additionally, could you tell me the individual benefits and the benefits a company as a whole can receive from taking this course? I know Motorola provides this training and a few other companies in Dubai, but does the choice of company for this training matter?

I have loads of questions; I hope you can answer them all :)

Thanks,
Paru

First thing, yellow belt, green belt, and black belt are the various certifications available. To elaborate:

Yellow Belt: Basic tools pertaining to problem-solving like Seven QC tools are covered. These are basically for the entry-level.

Green Belt: Problem-solving and more of project management. It also covers some analysis tools but, to be frank, not very statistical.

Black Belt: An advanced stage with a combination of project management, advanced tools for control and analysis.

There is nothing mandatory that you need to be a green belt before you go for a black belt. You can, but you need to have a statistical background for it.

Now, your second question:

All these are steps towards gradual learning of the concept. If we work on an individual level, then this thing may not help the organization. You should have a pool of experts in an organization to encash the benefit, like some black belts who monitor green belts and green belts who, with the help of yellow belts, execute projects. Black belts, apart from mentoring, should also undertake projects with high financial impacts.

I think for training, there are tons of sources available. More than training, look for someone who can handhold you for the projects.

For further queries, do write back.

Regards,

Imran Khan
Management Consultant

Well Sangita, I don't know much about supply chain, but yes, with respect to Six Sigma, I have mentored various organizations to undertake the following projects in HR function:

1. Absenteeism: for large organizations that are human-driven.
2. Attrition: for BPOs where employee turnover is high.
3. Employee satisfaction: for designing organizations with skilled manpower.
4. Lead time to recruit manpower.

That's all from my side. If you have any insights on supply chain, please let me know.

Regards,
Imran Khan
Management Consultant

Dear All,

What is this Six Sigma Mini tutorial? How is it useful in HR? I would like to know details regarding this.

Regards,
Katyayani

Human Sigma

The benefits of implementing a Six Sigma quality improvement program have been gaining recognition for years. Only recently, however, has the quality metric been extended to the human side of business. Born out of research conducted on over 80,000 managers in more than 400 companies by Gallup, the approach emphasizes the often overlooked importance of the engagement levels of employees and customers in achieving a better bottom line. The Human Sigma approach takes such knowledge about individuals in the work environment and applies it to create a more productive and consistent workforce.

Human Sigma is a measure that focuses on reducing variance in key employee and customer outcomes by improving an organization's human performance and moving it towards excellence. Simply put, the Human Sigma approach shows how to manage - and maximize - the human difference.

Source: Wikipedia

Sunil Chandra