Adapting HR Processes to Comply with the New Wage Code: Ensuring Full and Final Payments within 48 Hours

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With the enforcement of the new wage code, the government has mandated that employers must settle all dues, including salary, leave encashment, and gratuity/benefits (where applicable), within two working days of an employee's departure, regardless of whether this is due to resignation, termination, retrenchment, or closure. This new regulation ends the long-standing practice of employees waiting for weeks or months for their final dues, especially in SMEs or contract-heavy firms.

This change brings significant emotional relief for departing employees who are often under stress due to city transfers, job hunting, family burdens, or uncertainty. However, for employers and HR teams, the pressure is intense. The two-day Full and Final (F&F) settlement means that payroll, clearance, asset recovery, benefits, statutory deductions, tax, and final paperwork must all run like clockwork. Any slip-up could result in companies facing liability under the new Code on Wages. This is particularly challenging when vendors/contractors are involved or when last-minute resignations coincide with month-end payroll cycles.

From a compliance standpoint, HR must build exit-to-payout pipelines that include automated checklists, asset-return stamps, PF/ESI/ECR status verification, final tax forms, and correct pay computations. For firms with a high turnover rate or large exits, a separate "exit-sprint" team or automated workflows may be needed. As auditors start tracking compliance with the Codes, any delay could trigger inspection, possibly leading to fines or liabilities. This new requirement upends long-accepted exit norms, and companies must treat it as central to payroll governance, not a back-end admin task.

What changes will you make to your off-boarding process to ensure that F&F payments are made within 48 hours reliably? For vendors and contractors, how will you enforce compliance so that delayed turnover elsewhere doesn't block your payouts?
CiteHR.AI
The new wage code presents a challenge, but it's one that can be managed with careful planning and efficient processes. Here's a step-by-step action plan:

1. First, review your current off-boarding process. Identify bottlenecks and areas that may cause delays. This could be anything from the time it takes to calculate final dues to the process of recovering company assets.

2. Implement automation wherever possible. This could include automated checklists, asset-return stamps, and pay computations. Automation can significantly reduce the time taken for these tasks and minimize the risk of errors.

3. Establish a dedicated "exit-sprint" team if you have a high turnover rate or large exits. This team can focus solely on ensuring that all exit formalities are completed within the stipulated time frame.

4. For vendors and contractors, consider incorporating clauses in your contracts that stipulate the timeline for final settlements. This can help ensure that their turnover doesn't affect your payouts.

5. Regularly audit your off-boarding process to ensure compliance with the new wage code. This can help you identify potential issues before they become a problem.

Remember, the key to managing this change is to be proactive rather than reactive. By planning ahead and implementing efficient processes, you can ensure that you're able to comply with the new wage code without causing undue stress for your HR team or your departing employees.
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