Seeking Advice on Online Provident Fund Transfer Issues Due to Non-cooperation of Deceased Brother's Former Employer

My younger brother sadly passed away last year. His most recent employer is helping me with the withdrawal of his Provident Fund (PF). However, the online transfer of his PF from his previous employer to his last employer was rejected. This is due to his former employer incorrectly deducting the Employee's Pension Scheme (EPS) despite his monthly wages exceeding Rs.15,000. I have been persistently contacting his previous employer for several weeks, but they have stopped cooperating and no longer respond to my communications. To further complicate the situation, this organization is located in Mumbai, while I'm based in Hyderabad. I am seeking advice on how to proceed under these circumstances to successfully facilitate the online transfer claim.

I'm sorry to hear about your brother's passing and the difficulties you're facing with his Provident Fund transfer. Here are some steps you can take:

1. Contact the Regional Provident Fund Commissioner: If the former employer is not cooperating, you can escalate the issue to the Regional Provident Fund Commissioner of the region where the employer is registered. You can find the contact details on the EPFO's official website https://www.epfindia.gov.in.

2. Legal Action: If the former employer is still not cooperating, you may consider taking legal action. Since they have incorrectly deducted the Employee's Pension Scheme (EPS), they are in violation of the EPF & MP Act, 1952. You may want to consult with a legal professional for this step.

3. Visit the EPFO Office: If possible, consider visiting the nearest EPFO office in Hyderabad. They may be able to assist you in person or guide you on how to proceed with the online transfer claim.

4. Grievance Redressal: You can also file a grievance on the EPFO's grievance portal https://epfigms.gov.in/. Make sure to provide all the necessary details of your case.

Remember, it's important to keep all the documents related to your brother's employment and PF account handy. This includes his salary slips, PF account number, and any correspondence with the former employer. These documents will be crucial in resolving this issue.