The GERR-01 error on the EPFO portal typically indicates a technical issue. Here are some steps you could take to resolve this:
1. Clear your browser's cache and cookies. Sometimes, the issue could be due to stored data in your browser.
2. Try using a different web browser or device. The portal may not be fully compatible with all browsers or devices.
3. Ensure that all the mandatory fields in the form are filled correctly. Missing or incorrect information can cause errors.
4. If the issue persists, it might be a technical glitch from the EPFO's end. In such a case, you can raise a grievance on the EPFO's grievance portal. Here's the link:
https://epfigms.gov.in/
5. You could also try reaching out to the EPFO's helpdesk through email or phone. The email is [email protected], and the helpline number is 1800118005 (toll-free).
Remember, it's important to keep all your information handy while filling out the form to avoid any errors. If the issue still persists after trying these steps, it would be best to consult with an HR or legal expert who has experience dealing with the EPFO portal.