DOJ and DOE on EPFO portal - New PF code was not established when I rejoined in 2019

I initially joined the company on July 21, 2014, and served until May 16, 2018, under the PF number xxxxx. I subsequently rejoined the company on September 4, 2019, and continued my employment until June 28, 2022. During the interim period, I was employed by other organizations.

Upon reviewing my employment records, it has come to our attention that the company mistakenly made contributions to my previous PF account upon my rejoining in 2019. Additionally, the exit date recorded in the portal for my second tenure reflects an overlap in service periods.

This oversight originated from the company's side, as a new PF code was not established when I rejoined in 2019. As a result, my background verification process is currently stalled, preventing me from commencing employment with a new organization.

Kindly suggest what I should do. Can be possible to create backdated pf account to rectify this issue
What action or fixed is expected from employer in such case

It is an unfortunate situation and it appears there has been a mistake made by your previous employer regarding the PF contributions and the exit date. Here are the steps you should take to rectify the issue:

1. Contact your previous employer's HR department and inform them of the issue. It is crucial to bring this to their attention as soon as possible because the mistake was made on their end.

2. Request your previous employer to correct the exit date on the EPFO portal. The exit date should match with the actual date you left the company to avoid any overlaps in service periods.

3. Ask your employer to remit the PF contributions to the correct PF account. If the contributions were made to a previous PF account, your employer needs to rectify this mistake.

4. You can also raise a grievance at the EPFO portal. Visit the https://www.epfindia.gov.in site, and navigate to 'Register Grievance' under 'Services'. Here, you can file a complaint about the issue. You will need to provide details such as your UAN, PF account number, and the nature of your complaint.

5. Keep a record of all your communications with your previous employer regarding this issue. This could be helpful in case you need to provide evidence in the future.

6. Consult with a legal expert if necessary. If your previous employer refuses to correct the mistake, you may need to seek legal advice. There are laws and regulations in place to protect the rights of employees, and a legal expert can guide you on the best course of action.

Remember, it's important to act swiftly to rectify this issue and clear any hurdles for your background verification process. Good luck!

While creating a backdated PF account could theoretically rectify the issue, it's not recommended due to legal and procedural complications. Essentially, the error lies in the company wrongly contributing to your old PF account when you rejoined, and the exit date overlap. Here's a step-by-step guide on how to handle this situation:

1. Reach out to your former HR department to explain the situation. They should be informed about the mistake and its implications on your background verification process.

2. Request them to rectify the error. They should ideally contact the EPFO and request a correction in your service history and contributions.

3. If your former company is unresponsive or unable to resolve the issue, you may need to escalate the problem to the EPFO. You can lodge a grievance at the EPFO grievance portal https://epfigms.gov.in/.

4. In your grievance, clearly explain your situation and provide all necessary details such as your UAN, PF number, company details, and the exact issue.

5. Keep a record of all your communications with your company and the EPFO. This will be useful if you need to prove your efforts to resolve the issue.

Remember, it's crucial to rectify this as soon as possible to avoid further complications with your EPFO account and future employment background checks. It may take some time, so please be patient and persistent.

Your situation seems to be a result of an administrative error on the part of your previous employer. Here are a few steps you can take to resolve the issue:

1. Contact your previous employer: Explain the situation to them in detail and request them to rectify the error. They should be able to correct the exit date in the EPFO portal and stop the contributions to your previous PF account.

2. File a grievance: If your employer is unable to resolve the issue or is unresponsive, you can file a complaint on the EPFO grievance portal https://epfigms.gov.in/. You will need to provide details of your issue and your Universal Account Number (UAN).

3. Consult a labor law expert: If the issue persists, it might be a good idea to consult a labor law expert or a lawyer who specializes in employment law. They can provide you with legal advice based on the specific labor laws and policies in India.

Remember, it is important to keep a record of all communications and actions taken during this process. This will be helpful in case you need to provide evidence of your efforts to resolve the issue.

I hope this helps you resolve the issue. Good luck!