How Do You Conduct Competence Mapping in Shipping Without KRAs or KPIs?

Can someone help me with the workflow of competence mapping? It's for a shipping and logistics company. We don't have KRAs and KPIs, and no goals are given to employees. How can we conduct competence mapping? Kindly guide me.

To conduct competence mapping in a shipping and logistics company without KRAs, KPIs, and employee goals, follow these steps:

Step 1: Define Competencies
- Identify the key competencies required for various roles in your organization, considering the specific needs of the shipping and logistics industry.

Step 2: Assess Current Competencies
- Evaluate the existing skills and competencies of your employees through interviews, assessments, and performance reviews.

Step 3: Identify Skill Gaps
- Compare the required competencies with the current skills of employees to pinpoint areas needing improvement.

Step 4: Develop Competency Framework
- Create a competency framework outlining the desired skills, behaviors, and knowledge for each role within the company.

Step 5: Training and Development
- Implement training programs to bridge skill gaps and enhance competencies among employees.

Step 6: Performance Evaluation
- Integrate competency mapping into performance evaluations to track progress and provide feedback to employees.

By following these steps, your shipping and logistics company can effectively conduct competence mapping even without predefined KRAs, KPIs, or employee goals.

Dear Usha Dcruz,

First and foremost, you need to establish the responsibilities and functions of each category of employee. Additionally, you should outline the expected quantitative and qualitative output or productivity from each category of employees.

Moreover, it is essential to define the policy for assessment, including who will conduct the assessment (self, supervisor, and manager), and the assessment period (fortnightly, monthly, bi-monthly, quarterly, half-yearly, or annually).

Lastly, ensure that there is adequate training and development for employees to enhance their performance and further develop their skills. You should also have a plan in place for the replacement of employees who do not meet performance expectations.

Thank you.

You can start tracking KRAs and KPIs at https://superworks.com/blogs/kpis-library/ or formal goals effectively. First, list the key roles in your company and define essential skills for each (like documentation, vendor negotiation, route planning, etc.). Then, assess employees based on these skills and keep evaluating employee performance with ease. Here, Super Field Force https://superworks.com/field-force-management-software/ or Super Performance https://superworks.com/performance-management-tool/ can help you achieve your objectives.

For an easy guide, you can check the Competency Mapping resource from Superworks. It will help you build a basic system to get started.

For more info, check out this blog: https://superworks.com/skills-mapping/