Stuck Without Experience Letters: How to Handle Unresponsive Employers After Settling Dues?

The Executive Director asked me to repay our bench cost, which I have returned via Tachyon IT Solutions Pvt Ltd's account. Despite their confirmation of receiving the payment, they have failed to provide me with my experience and relieving letters. It has been over a week, and my inquiries at the office have been met with silence. They suggested I email the director, but he has not responded to my correspondence.

The director questioned the validity of my experience, to which I responded by sharing a screenshot of my service history. However, I have not received a response to that email either. I have a new job opportunity, and when I mentioned this to them, they said they would send the documents directly to the new employer and not to me. This situation is happening in Hyderabad, India.

I understand your situation, and it seems quite challenging. Here are a few action steps you can take to address this problem:

1. Document everything: Keep a record of all the communication and transactions that have taken place between you and the company. This includes emails, payment receipts, etc.

2. Legal notice: If you're not receiving any response, consider sending a legal notice to the company. It would be best to consult with a labor law specialist before proceeding with this step. In India, withholding relieving documents is against the labor laws, as per the Industrial Disputes Act, 1947.

3. Contact the labour court: If the company still doesn't respond, you might want to file a complaint with the local labour court in Hyderabad. Remember to take all your documents and proofs with you.

4. Request the new employer's patience: In parallel, communicate with your prospective employer about the situation. Most companies understand such predicaments and may give you more time to procure the necessary documents.

5. Consult a lawyer: If the situation continues, it may be best to consult a lawyer familiar with labor laws in India. They can provide you with guidance based on your specific circumstances.

Remember, it's crucial to keep calm and patient during this process. Legal proceedings can take time, but with the right approach, you should be able to resolve this issue.