Lost Scheme Certificate from 2004: How Can We Resolve Repeated Pension Claim Rejections?

Hello all,

My dad retired in 2020 from a pharmaceutical company at 58. He previously worked with another pharma company from 1985 to 2004, for which he received a scheme certificate (EPFO Baroda/Vadodara). Now he has retired from another company that falls under EPFO Malleswaram Bangalore. Unfortunately, he has lost his scheme certificate, and the Vadodara office informed him that no new original can be issued. He needs to submit a copy and an indemnity bond, which should suffice for EPFO Malleswaram when they reach out for verification.

1. Dad raised a pension claim, but it was rejected because he submitted a copy of the scheme certificate.
2. Dad spoke to Vadodara, and they confirmed they have the indemnity bond.
3. Despite this, the claim is still rejected, and we do not know where to go.

FYI, my dad's old PF account does not appear in the EPFO portal as it is outdated; everything relies on the scheme certificate. This situation has already occurred three times, and my dad has kind of lost hope. Where do we go now?

What is the relevance of a scheme certificate when you have transferred your PF accumulations and service to the new establishment?

It is okay in the case of employees who did not have a UAN and have not transferred the PF from one company to another. Normally, you should have a UAN since you have contributed to PF till 2020. If you have not activated your UAN, please activate the UAN first, and then transfer the PF from your previous company to the new one. After the transfer is made effective, try to apply for the pension again. It may work.

He has withdrawn the PF after leaving the first company and did not transfer the service to the new company. Therefore, his EPFO portal shows only one company.

Sir,

1. Go to the EPFO Office to obtain the Scheme Certificate Lost Format.
2. Then print it on bond paper and submit it to the office. Afterward, submit Form 10-D.

Hello all,

Can we withdraw the entire pension amount at once, or can we only draw a monthly pension? How do we determine the exact amount for both?