How Can I Resolve a Dual Employment Issue Due to Incorrect Exit Date from a Previous Job?

I joined a company on August 19, 2019 (for reference, I'll call this company "A"). However, I left the company during the training period because it was located far away, and there was no transportation available for the night shifts. I spoke with HR and decided to submit my resignation. The HR accepted my resignation on a white sheet of paper (not via the official email address). This was my second job, so I wasn't fully aware that I should have submitted my resignation through email. I left the company on September 4, 2019, which was my last day in the office. Later, on October 7, 2019, I joined another company (Company "B").

During the COVID period, I lost my offer letter from Company "A" and didn't pay much attention to my PF service history. Recently, I discovered that Company "A" marked my exit date as November 4, 2019, which overlaps with my joining date at Company "B" (October 7, 2019). This dual employment issue is now making me anxious, especially since I am applying to good MNCs, and this issue could be problematic. It wasn't my fault, and Company "A" continued to contribute to my PF from September to November 2019. For November 2019, the PF amount is ₹84.

I also lost access to my old email ID (which was hacked and deleted in 2020) that was registered with Company "A". This issue is causing me significant stress about my career, as many good MNCs might not hire me due to dual employment concerns. How can I fix this issue? If you need more clarification, please let me know, and I will provide additional details.

Hi Harsh, I understand your concern. Since this issue is related to incorrect PF exit dates and dual employment, let's go step-by-step on how you can resolve it.

Step 1: Contact Company "A" for Correction

- Since Company "A" has reported your exit as November 4, 2019, you need to ask them to correct it to September 4, 2019 (your actual last working day).
- If you still have HR contacts from that company, reach out and explain that the exit date is incorrect, leading to a dual employment issue.
- They need to update the correct Date of Exit (DOE) in EPFO records.

Step 2: File a Grievance with EPFO (If Company "A" Doesn’t Respond)

- Visit the EPFO Grievance Portal (https://epfigms.gov.in/) and select "Register Grievance."
- Under "Grievance Related To," choose PF Account Details > Date of Exit Correction.
- Mention that your actual last working day was September 4, 2019, but the company wrongly reported it as November 4, 2019, causing dual employment issues.
- Attach any proof you have (like an appointment letter from Company "B" showing your joining date as October 7, 2019).
- Submit the grievance. You’ll get a tracking ID and can follow up if needed.

Step 3: Ensure Your Background Verification Is Clean

- If you're applying to MNCs, most companies use third-party verification agencies.
- If this issue arises during BGV, explain the situation honestly and mention that the exit date was wrongly updated by Company "A" and that you’ve already requested a correction.
- Many MNCs understand such clerical errors, especially when reported beforehand.

Hi HR@Bootstart, Thank you for the response. I spoke with the HR representative from Company A (from a different process). She checked my details on the company portal and informed me that I was marked as absent. I was shocked. I told her that I had submitted my resignation as per the HR instructions given in 2019. I don't even remember her name because I was with Company A for only 12-13 days. It has been more than six years, and I don't remember any people like the HR or trainer. So, I am facing issues with dual employment and an absconding case. I am not in a good financial condition right now. I was dependent on my new job, for which I have studied a lot, and I have already left my company in December 2024.

What action can I take to fix this issue?

There are so many negative thoughts going on in my head.

Also, I would like to know about this grievance. Does it really work? I have checked online and watched YouTube videos on how to fix this issue. A major chunk of people said that your ex-employer can address this. I am also confused about this process. Can you tell me how it actually works?