To address a situation where the General Manager (G.M.) has accepted your resignation but the HR General Manager (GM) is not acknowledging it, it can create a confusing scenario. Here's a practical approach you can take to handle this issue effectively:
1. Review Company Policies: Start by revisiting your employment contract, company handbook, or any relevant documents that outline the resignation process, notice period requirements, and approval procedures.
2. Communicate Clearly: Reach out to both the G.M. and the HR GM in a professional manner. Clearly express your intention to resign, citing the acceptance by the G.M., and seek clarification on the HR GM's stance.
3. Seek a Meeting: Request a meeting with both managers to discuss the situation face-to-face. This can help in clarifying any misunderstandings and finding a resolution mutually.
4. Document Everything: Keep records of all communication regarding your resignation, including emails, messages, and meeting notes. Documentation is crucial in case the situation escalates.
5. Consult HR Policies: If there is a dispute between the two managers, involve the HR department or a higher authority within the organization, following the established grievance redressal procedures.
6. Consider Legal Options: If the matter remains unresolved and you believe your rights are being violated, consider seeking legal advice to understand your options under labor laws or company regulations.
7. Stay Professional: Throughout this process, maintain a professional demeanor and avoid any confrontational behavior. Resolving the issue amicably is in the best interest of all parties involved.
Remember, navigating conflicts during the resignation process can be challenging, but staying composed and following the appropriate steps can help in finding a satisfactory resolution.