Urgent Help Needed: How Can We Recover Our Hacked PF Account After Employee Exit?

Hi, I would like to inform you that the PF account of my organization has been hacked by an outgoing employee (an Accountant dealing with PF). They changed the mobile number while operating the PF account of the organization and left without updating it. As a result, we can no longer access the account. We have reported this to the PF Commissioner through their online system a while ago, but we have not received any response despite sending reminders. We are currently facing a lot of trouble. Could anyone guide us on how we can recover our PF accounts?

Dear Sir, You can visit the local Regional PF Office Accounts Department with the authorization letter (letter pad) from your management. They can reset your password and have the authority to update the contact number in the PF portal. Try and reply.

- Samuel Prince

Despite reaching out to the regional PF commissioner and submitting all the necessary documents, they haven't responded or updated the new contact number.